Partner's Consulting, Inc. · 8 hours ago
Program Coordinator
United States
Contract
Remote
Senior Level
5+ years expPartner's Consulting, Inc. is an award-winning IT Consulting and Recruiting firm based in the Philadelphia area. They are seeking a Federal Program Coordinator III to serve as the executive manager in charge of post-sales customer relations, ensuring the highest customer experience and managing the implementation phase for Federal Government customers.
Information Technology & Services
No H1B
U.S. Citizen OnlyHiring Manager
Deborah Keller
Responsibilities
Deliver on all contract requirements including technical, cost, schedule, and quality performance that could involve cost overruns and deficiencies
Successfully service delivery across all program areas to ensure it follows a well-defined and detailed work scope, schedule, and budget
Integrate various activities and task areas to ensure effective client support
Track resources across projects, and maintain / track contract deliverables, schedule, and budget
Recommend changes to improve processes and alleviate process inaccuracy and duplication
Ensure conformity to contractual obligations; establish and maintain technical and financial reports to show program progress
Ensure appropriate management, customer, and supplier involvement throughout the life of the program
Formulate and enforce work standards, subcontractor management and performance, and customer satisfaction and alignment of these with the objectives of a program
Understand the scope of programs as defined by the business requirements and budget process
Participate in key planning milestones and acts as a guide for the core program team from initiation through execution and completion
Work to identify and obtain participation from required cross-functional core team members, including matrixed project managers, with guidance from Strategic Business Initiative or senior staff
Create program plans and maintains program record. Work with the core team to identify and schedule all the work required to fulfill program scope, including identification and management of critical path
Assist in the development and implementation of key goals, objectives, and success criteria for the program. Ensure proper documentation
Support the budget and resource forecasting exercise
Identify and analyze risks and issues
Track and manage the program schedule and task details included in the program plan
Analyze the actual performance against the plan and makes adjustments consistent with plan objectives. Work with Strategic Business Initiative to assist in action item resolution and track completion
Ensure program milestones are accomplished and ensure overall timelines are met
Document all major plan changes in scope, approach, and date delivery
Communicate updates on major milestones and keep all stakeholders informed of progress and issues. Manage proposed changes to program parameters and works with the Federal Government Program Management team and Program Managers to ensure appropriate processes and communications are followed
Monitor and ensure quality of program deliverables. Work with core team and key field resources to develop and monitor deployment schedule, strategies, and tools to support the implementation of programs in the field through trials and controlled customer deployments
Qualification
Required
Requires a bachelor's degree or equivalent professional experience
Generally requires 5+ years of related work experience
5+ years of experience in a telecom (MSO, CLEC, IXC, RBOC, wireless, etc.) environment focused on Federal Government Customer Programs and Project Management
Experience working cross-functionally with other teams in a highly matrixed organizations
Excellent written and oral communication skills, including presentations to senior management
Engineering Process and Design documentation experience
Experience writing and developing implementation plans in support of complicated Federal Government networks
Proficiency with Microsoft Project, Visio, PowerPoint, Word, and Smartsheet
Consistent exercise of independent judgment and discretion in matters of significance
Must be a US Citizen
Preferred
A secret level clearance is preferred but, at a minimum, must be willing to be subjected to security clearance process to obtain the appropriate clearance
Company
Partner's Consulting, Inc.
Partner’s Consulting is the first and only woman-owned project leadership company that helps enterprises meet the changing demands of technology.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Peggy Gionta
President and Founder
Company data provided by crunchbase