Keysight Technologies · 17 hours ago
IT Engineer Digital Communications
Colorado Springs, CO
Full-time
Onsite
Entry Level
$62K/yr - $103K/yr
1+ years expKeysight Technologies is at the forefront of technology innovation, delivering breakthroughs in electronic design and communication solutions. They are seeking an IT Engineer to support and evolve their digital communication ecosystem, focusing on enterprise voice technologies and collaboration platforms to improve user experience for over 15,000 employees worldwide.
Telecom & CommunicationsCloud ComputingCyber SecurityIndustrialBig DataElectronicsSoftwareManufacturingAnalyticsCloud SecurityNetwork SecurityProduct DesignTest and MeasurementWireless
Responsibilities
Support daily operations of enterprise voice services: VOIP (SIP), Session Border Controllers (SBCs), PSTN number management, call routing, emergency calling (E911) across a Global Enterprise
Work closely with a global team, supporting operations mainly in Americas region but will work with users across all Keysight sites
Configure and support hybrid conferencing systems, physical room systems, VOIP desk phones, peripherals, and AV components
Engage with 3rd party Vendors and Suppliers for support of managed products
Provision and support Cloud-based web conferencing platforms such as Zoom and Webex
Provide operational support for Slack and Microsoft Teams, including troubleshooting and feature enablement
Partner with collaboration product owners and network/identity/messaging teams on cross‑tower issues
Participate in configuration changes, upgrades, testing, and documentation
Monitor service health and drive improvements in reliability and user experience
Assist in problem management and root‑cause analysis
Maintain documentation aligned with Keysight writing standards
Qualification
Required
Bachelor's degree in Telecommunications, Computer Engineering, Network Engineering, or equivalent
1–2 years of experience in voice, conferencing systems, AV, or collaboration platforms
Understanding of SIP, RTP, dial plans, PBX/SBC concepts
Familiarity with Slack, Microsoft Teams, or similar enterprise collaboration platforms
Hands‑on automation experience building simple flows/apps with Microsoft Power Automate/Power Apps for operational tooling (e.g., license assignment, ticket triage, change templates, notifications)
Exposure to AI‑assisted admin/dev tools (e.g., Copilot for M365, GitHub Copilot) to speed troubleshooting, scripting, and documentation—used responsibly with Keysight policies
Understanding of IP networking fundamentals
Strong communication and customer‑centric mindset
Preferred
Exposure to AV/Meeting room systems (Microsoft Teams Rooms, Logitech, Poly, Neat)
Knowledge of Wi‑Fi, WAN, SD‑WAN
Python scripting interest or foundational certifications (e.g., CCNA)
Experience with monitoring systems or ITSM tools (ServiceNow experience is desired)
Benefits
Medical, dental and vision
Health Savings Account
Health Care and Dependent Care Flexible Spending Accounts
Life, Accident, Disability insurance
Business Travel Accident and Business Travel Health
401(k) Plan
Flexible Time Off, Paid Holidays
Paid Family Leave
Discounts, Perks
Tuition Reimbursement
Adoption Assistance
ESPP (Employee Stock Purchase Plan)
Restricted Stock Units
Company
Keysight Technologies
Keysight Technologies is an electronic measurement company.
10001+ employees
H1B Sponsorship
Keysight Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (83)
2024 (67)
2023 (122)
2022 (110)
2021 (93)
2020 (113)
Funding
Current Stage
Public CompanyTotal Funding
$1.35BKey Investors
"Department for Science, Innovation and Technology (DSIT)"
2025-04-10Post Ipo Debt· $750M
2024-10-02Post Ipo Debt· $600M
2023-09-15Grant
Leadership Team
Satish Dhanasekaran
President and Chief Executive Officer
B
Brad Doerr
Vice President and General Manager
Recent News
2026-01-23
Company data provided by crunchbase