Northwest Health · 14 hours ago
Personal Computer Tech
Valparaiso, IN
Full-time
Onsite
New Grad, Entry Level
0+ years expNorthwest Health is seeking a Personal Computer Technician to provide on-site technical support for hardware, software, telecommunications, and network systems. The role involves installing, troubleshooting, and repairing equipment to ensure optimal functionality while delivering high-quality customer service.
BiotechnologyHealthcareWellnessHealth CareMedicalOncology
Responsibilities
Supports IT hardware, including but not limited to, desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners
Installs and maintains hospital IT systems, networking equipment, or telecommunications systems
Assists with troubleshooting software and network based issues
Moves IS assets and coordinates all equipment moves with other service departments as needed
Ensures information security by securely disposing of devices with local hard drives
Supports software, including but not limited to, desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners
Ensures that all corporately used mobile devices are encrypted to ensure the integrity of information security
Provides service through remote control software for licensed equipment and utilizes alternative remote control solutions (EX join.me) as needed for non-organizational assets
Provides high quality customer service
Performs other duties as assigned
Maintains regular and reliable attendance
Complies with all policies and standards
Qualification
Required
Ability to replace malfunctioning components in computers, network devices, or telecommunications equipment
Familiarity with routers, switches, modems, servers, telecommunication towers and other IT or communications equipment
Ability to install and configure various types of software, including network monitoring tools and diagnostics software
Strong attention to details
Ability to troubleshoot customer issues
Ability to work independently and be a team player
Ability to work in a fast-paced environment
Excellent customer service skills
Ability to solve technical problems quickly and efficiently
Preferred
Associate Degree in computer science, electrical engineering, telecommunications or related field preferred
certification in Certified Electronics Technician (CET) preferred
0-1 years of experience with hospital information systems preferred
Company
Northwest Health
Northwest Health is a health care center that offers orthopedic, maternity, surgical, cancer care, and emergency services.
1001-5000 employees
H1B Sponsorship
Northwest Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (1)
2021 (4)
Funding
Current Stage
Late StageLeadership Team
Keith Nichols
Chief Executive Officer
Sarah Hunter
Chief Operating Officer
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