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IT Intern (Digital & CRM) jobs in United States
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Sally Beauty · 22 hours ago

IT Intern (Digital & CRM)

Sally Beauty is a leader in professional hair color and beauty supplies, and they are seeking a curious and analytical IT Intern to join their Digital team. The role involves supporting E-commerce, Mobile App, and CRM platforms, providing hands-on experience in project management and business analysis within a retail technology environment.
Telecom & CommunicationsRetailSocial MediaMessaging
badNo H1Bnote

Responsibilities

Support project managers, scrum masters, and business analyst in projects currently in progress across E-commerce, Mobile App, and CRM platforms using both Agile and Waterfall methodologies
Assist with gathering, documenting, and validating business and technical requirements, including user stories, functional requirements, and process flows
Participate in Agile ceremonies such as daily stand-ups, sprint planning, backlog grooming, reviews, and retrospectives
Help maintain and update product backlogs, roadmaps, and project documentation
Support Waterfall-based project activities, including SDLC documentation, milestone tracking, open items, status reporting, and change management
Collaborate with Engineering, UX, QA, and business stakeholders to clarify scope, dependencies, and acceptance criteria
Assist with defect tracking, leading efforts to unblocking project blockers, and user acceptance testing (UAT) for new features and enhancements
Help track project progress against key deliverables, identify risks or blockers, and help escalate issues as needed
Analyze data to support continuous improvement and informed product decisions
Contribute to processing documentation, workflows, and presentation materials for leadership updates. Opportunities to present your updates to leadership will be available

Qualification

Agile methodologiesBusiness analysisProject managementSQLJiraConfluenceAnalytical skillsCommunicationDetail-orientedTeam collaboration

Required

This is a hybrid position requiring onsite work three days per week at the Support Center in Legacy West, Plano, TX
This position is not eligible for immigration sponsorship
Housing, relocation, and transportation assistance are not provided
Availability is required from June 1 through August 7, 2026, with a minimum commitment of 30 hours per week
Currently pursuing a bachelor's degree in information systems, computer science, business, or a related field
Strong analytical and problem-solving skills
Excellent written and verbal communication abilities
Comfortable working and communicating with technical and non-technical partners
Organized, detail-oriented, and eager to learn

Preferred

Familiarity with Agile/Scrum and Waterfall concepts
Experience with tools like Jira, Confluence, SQL, Google Analytics, or Excel
Coursework or projects related to Product or Project Management, Business Analysis, or Digital

Company

Sally Beauty

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Sally Beauty is a global distributor and retailer offering professional beauty products to both retail consumers.

Funding

Current Stage
Public Company
Total Funding
$600.03M
2024-02-27Post Ipo Debt· $600M
2015-06-20Post Ipo Debt· $0.03M
2006-11-16IPO

Leadership Team

J
Jordan Bartow
CEO
Company data provided by crunchbase