Cognizant · 18 hours ago
AI Customer Engineering Lead
Seattle, WA
Full-time
Hybrid
Lead/Staff, Director/Executive
$139K/yr - $254K/yr
20+ years expCognizant is a leading technology company that empowers its leaders to drive business strategy and inspire teams. The AI Customer Engineering Lead will set the technology direction for delivering AI-Enabled solutions for enterprise customers, working collaboratively with cross-functional stakeholders to architect scalable AI/ML solutions.
IndustrialConsultingSoftwareInformation TechnologyIndustrial AutomationSoftware Engineering
Responsibilities
Partner effectively with offering specialists and industry domain strategists to build the technology stack to deliver business solutions
Participate in early-stage ideation sessions with clients and account teams to explore the art of the possible with GenAI/AI
Translate ambiguous client questions into solution hypotheses, conceptual flows, and initial narratives
Define end-to-end solution options, including architecture outlines, data/ML needs, integration patterns, and partner components
Create multiple solution pathways (good–better–best), documenting trade-offs and feasibility
Produce client-ready solution artifacts: proposals, SoWs, architecture decks, value frameworks, and demo narratives
Lead client walkthroughs, deep-dive sessions, and technical Q&A to progress the opportunity
Conduct deal governance checkpoints with delivery to ensure implementation and risk alignment
Ensure smooth transition to delivery teams with full context, assumptions, and validated architecture
Lead a team of Sr. Customer Engineers and Customer Engineers
Set Goals, Mentor, and Build Development plans to create a strong customer engineering capability
Qualification
Required
Demonstrated ability to build a team of solution engineers with varying levels of experience across the whole agentic stack
Overall experience of 20 years, with 10+ years in AI/ML engineering, solution architecture, pre-sales, or technical consulting
Strong expertise in GenAI, LLMs, agent architectures, MLOps, and enterprise integration patterns
Strong communication, storytelling, and technical synthesis abilities
Embodiment of the Cognizant Way to Lead: Leading Self, Leading Others, & Leading the Business
The embodiment of Cognizant's Values of: Work as One, Dare to Innovate, Raise the Bar, Do The right Thing, & Own It
Preferred
Leadership – Inspiring people, talent identification, and driving high performance
Solutioning Excellence – ability to design scalable, feasible, value-led solutions
AI/ML Technical Depth – understanding of GenAI, LLMs, ML engineering, data pipelines, and agent architectures
Commercial Acumen – knowledgeable in pricing, estimation, and commercial trade-offs
Risk & Governance Discipline – strong rigor in documenting assumptions and managing solution risks
Benefits
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Company
Cognizant
Cognizant is a professional services company that helps clients alter their business, operating, and technology models for the digital era.
10001+ employees
H1B Sponsorship
Cognizant has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11113)
2024 (11423)
2023 (13054)
2022 (13876)
2021 (12651)
2020 (28659)
Funding
Current Stage
Public CompanyTotal Funding
$0.24MKey Investors
Summit Financial Wealth Advisors
2025-03-08Post Ipo Equity
2016-11-18Post Ipo Equity· $0.24M
1998-06-19IPO
Leadership Team
Ravi Kumar S
Chief Executive Officer
Anil Cheriyan
CTO / EVP Strategy & Technology
Recent News
Deccan Chronicle
2026-02-08
Company data provided by crunchbase