Akkodis · 9 hours ago
Information Technology Infrastructure Engineer
Akkodis is seeking an experienced Infrastructure Support Engineer to join a Tier 2 support team and provide broad infrastructure support with a strong emphasis on network troubleshooting. The ideal candidate will act as a jack‑of‑all‑trades across infrastructure, delivering hands‑on support in networking, end‑user computing, server patching, and general systems administration.
Information Technology & Services
Responsibilities
Provide Tier 2 infrastructure support with a strong emphasis on network troubleshooting, including routers, switches, and firewalls
Troubleshoot and support Fortinet firewalls (experience preferred but not required)
Deliver excellent customer service when assisting non‑technical field employees
Support desktop imaging and end‑user compute functions as needed
Assist with A/V equipment support (preferred but not required)
Collaborate with other infrastructure team members to ensure smooth operations across network, server, and end‑user environments
Qualification
Required
Experience in providing Tier 2 infrastructure support with a strong emphasis on network troubleshooting, including routers, switches, and firewalls
Ability to troubleshoot and support Fortinet firewalls
Excellent customer service skills when assisting non-technical field employees
Experience in supporting desktop imaging and end-user compute functions
Ability to assist with A/V equipment support
Collaboration skills to work with other infrastructure team members to ensure smooth operations across network, server, and end-user environments
Preferred
Experience with Fortinet firewalls
Experience with A/V equipment support
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
An EAP program
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay
Company
Akkodis
Akkodis provides digital engineering solutions for sustainable and innovative industries.
H1B Sponsorship
Akkodis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (141)
2024 (121)
2023 (67)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-11-10
Canada NewsWire
2025-11-06
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