Eastek International Corporation · 1 day ago
Program Manager – EMS
Vernon Hills, IL
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expEastek International Corporation is a trusted contract manufacturing partner delivering end-to-end solutions across the electronics value chain. The Program Manager will oversee strategic customer relationships, manage sales and operations activities, and collaborate closely with the Sales team to drive operational excellence and business growth within assigned accounts.
Manufacturing
Responsibilities
Serve as the primary customer point of contact, ensuring timely and accurate communication across engineering, supply chain, operations, and quality teams
Manage all customer relationships for assigned accounts, ensuring alignment with sales and operational strategic objectives
Collaborate with the Sales team to identify and grow new business opportunities with existing customers
Manage engineering changes, customer revisions, and documentation updates across production, materials, and quality
Review contracts, track timelines and milestones, and monitor product profitability
Develop and implement operations and sales strategies to improve execution efficiency and deliver customer value
Use financial systems to evaluate actual vs. estimated costs and produce accurate financial reports
Prepare monthly reports on on‑time delivery, profitability by part number, and quality metrics
Lead and coordinate Quarterly Business Reviews (QBRs) to review performance, challenges, and growth opportunities
Communicate excess materials to customers to support effective inventory management
Collaborate with site management and partner closely with the Production and Material Controller (PMC)
Work with the Sales team to develop new programs for existing and prospective customers
Create and manage long‑term program goals, operating plans, and evaluation methods
Develop 12‑ to 18‑month forecasts to support uninterrupted customer service
Produce timely and accurate program status reports throughout the project lifecycle
Support continuous improvement initiatives (Lean, Six Sigma, value engineering)
Analyze program risks and manage inventory issues, including obsolescence, slow‑moving items, and excess materials
Qualification
Required
Bachelor's degree in business management, engineering, or a related field
8+ years of related experience, including direct manufacturing experience, preferably in contract manufacturing or electronics
Strong analytical thinking and problem-solving skills to address complex challenges and develop effective solutions
Proficiency in ERP systems (Global Shop), Microsoft Planner (Excel, Outlook) for reporting, data analysis, and presentations
Valid passports are needed due to frequent international travel
Preferred
Demonstrated capability in overseeing intricate programs, ensuring timely delivery, and effectively mitigating risks within a dynamic manufacturing setting
Experience collaborating with sales teams to identify and secure new business opportunities with existing customers
Ability to communicate excess materials to customers and manage inventory to optimize costs and efficiency
Proficiency in tracking and reporting profitability by part number, alongside on-time delivery and quality metrics, to drive operational improvements
Capability to lead cross-functional teams, work closely with site PMC's, Master Scheduler, and Purchasing to achieve program objectives
Expertise in developing long-term forecasts and operational plans to ensure program success and customer satisfaction
Fluency in English and Spanish is preferred but not required
Company
Eastek International Corporation
Eastek International is a US-owned global contract manufacturer with headquarters in the Chicago suburbs and manufacturing plants in Mexico, Malaysia, and China.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Drew Groharing
Exec. VP & Chief Financial Officer
David Vrioni
President and Chief Operating Officer
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