Dana-Farber Cancer Institute · 8 hours ago
Senior Business Analyst
Boston, MA
Full-time
Onsite
Mid, Senior Level
$115K/yr - $131K/yr
7+ years expDana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. The Senior Business Analyst will coordinate and support the information system needs of the research community, lead projects, and collaborate on developing new business processes for clinical trials management and research operations.
CommunitiesHealth CareHealth DiagnosticsHospitalNon ProfitOncology
Responsibilities
Provide exceptional customer support to DF/HCC stakeholders, including study teams, clinicians, Office of Data Quality, Office for Human Research Studies, Mass General Brigham eCare and others by either resolving issues or facilitating connection with appropriate resources
Lead business requirements gathering, workflow analysis, definition, and documentation of system requirements for the many clinical research business processes involved for each of the DF/HCC institutions as they relate to the various clinical trial systems, biobanking and basic research systems (i.e., OnCore, PRMS, LIMS, ELN, InForm, etc.)
Work autonomously to define project approach, develop alternative solutions (automated and manual), and provide appropriate feedback to meet both system and operational objectives
Determine the functional breakdown of solutions based on evaluation of user needs and input
Effectively translate functional needs into system functions that can be implemented by the vendor or the in-house development team
Develop workflow diagrams, schedules, test and training plans, for vendor upgrades, new vendor systems and in-house developed systems
Create training materials and effectively train users how to properly utilize software systems supported by RIO
Serve as an exemplary representative of RIO. On-going communication, feedback and follow-through with customers/peers are essential
Function as the analyst subject matter expert for assigned applications supported by RIO
Elicit and document functional requirements for on-going implementation projects
Schedule and run meetings, report progress, track, and route issues
Learn and utilize new products and tools, as appropriate, to successfully complete work assignments
Successfully build and maintain vendor relationships
Continually innovate based on industry trends and facilitate networking with outside institutions
Follow project management lifecycle in accordance with DFCI, DF/HCC, Mass General Brigham, and group specific standards
Develop project and system documentation throughout the course of daily activities and projects
Actively participate in and support team culture
Utilize Dana-Farber Cancer Institute values to govern decisions, actions, and behaviors
Perform other related duties as assigned and/or needed
Participate in 24/7 on-call rotation for resolution of patient care critical issues
Qualification
Required
Bachelor's degree required. Concentration in Information Technology, Bioinformatics, Biology, Computer Science, Business, Basic Sciences or other relevant healthcare or life sciences field preferred. Extensive relevant experience may substitute required degree
7+ years of direct analytical experience in a customer facing role or experience in either clinical research, basic research, or administrative functions to support research
Experience in collaborating with cross-functional teams of 10 or more indirect resources (clinical, technical, administrative), including directing the work of user and business representatives within workgroups
Experience with successful implementation of enterprise applications
Strong project management skills; formal business analyst training a plus
2+ years demonstrated project management experience
Proficient in complete MS Office suite, including Outlook, Word, Excel, and PowerPoint
Attention to detail, customer service orientation, and proven ability to perform work accurately and efficiently
Ability to be flexible, versatile, and adaptable in activities conducted in a multi-site environment
Ability and willingness to contribute to and foster a team culture where all are encouraged and willing to share information accurately
Ability to work and maintain focus within a complex, fast-paced work environment with multiple concurrent, inter-related subprojects, as well as shifting and competing priorities
Self-starter, able to work independently and within a team with limited to no supervision, while aligned with the goals and vision of the organization and the immediate requirements of the current project
Ability to work effectively with all levels of executives, administrators, researchers, and technical IT staff
Ability to learn new tools and utilities rapidly
Excellent communication skills - both oral and written. Must be able to negotiate and communicate with all levels of staff
Excellent organizational and analytic skills, with the proven ability to multi-task, troubleshoot, and prioritize work
Ability to create and deliver effective presentations to all levels of organization
Must be able to supervise the development and presentation of complex business issues analysis and resolution
Possess ability to mentor others and should enjoy such responsibility
Familiarity with using large, complex software management systems (e.g., PeopleSoft, Epic)
Company
Dana-Farber Cancer Institute
Dana-Farber Cancer Institute is a center dedicated to carrying out adult and pediatric cancer treatment activities and advanced research.
1001-5000 employees
H1B Sponsorship
Dana-Farber Cancer Institute has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (191)
2024 (145)
2023 (155)
2022 (139)
2021 (105)
2020 (113)
Funding
Current Stage
Late StageTotal Funding
$88.08MKey Investors
Elaine and Eduardo Saverin FoundationThe DeGregorio Family FoundationLlama
2025-11-24Grant· $20M
2025-05-06Grant· $1M
2024-09-24Grant· $0.5M
Leadership Team
Edward Benz
CEO
Recent News
2026-02-05
2026-02-03
Company data provided by crunchbase