Bollinger Shipyards · 1 day ago
IT - Help Desk/IT Service Delivery Intern
Lockport, LA
Internship
Onsite
InternBollinger Shipyards is committed to providing employment opportunities and is seeking an IT Intern to support Help Desk and IT Service Delivery. The role involves providing frontline technical support to end users while gaining hands-on experience with service delivery and customer support best practices.
ConstructionReal EstateBuilding Material
Responsibilities
Assist users with basic IT issues via tickets, phone, or in person
Support account setup, password resets, and software installations
Update and maintain IT knowledge base articles and FAQs
Help track and report on service desk metrics
Escalate issues appropriately following IT service workflows
Set up and deploy new workstations, laptops, and other IT equipment
Support IT asset lifecycle management by tagging, tracking, and maintaining inventory records
Qualification
Required
High school diploma or GED required
Must be currently pursuing or recently completed a degree in Computer Science, Information Technology, or a related field
Basic understanding of IT concepts, such as programming languages, database management, and cybersecurity
Basic typing skills and proficiency in Microsoft Office applications
Strong problem-solving skills
Good communication and interpersonal skills
Ability to interact professionally with company personnel
Adaptable to new technologies and new situations
Detail-oriented and able to prioritize and manage your workload effectively
Ability to work independently and as part of a team
Strong desire to learn and improve your skills
Must be at least 18 years of age
Company
Bollinger Shipyards
Bollinger Shipyards is a shipbuilding company offering new construction, repair, conversion products, and services.
Founded in 1946
5001-10000 employees
H1B Sponsorship
Bollinger Shipyards has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Ben Bordelon
President and CEO
Craig Roussel
EVP - CAO
Recent News
New Orleans CityBusiness
2026-01-11
Company data provided by crunchbase