QTS Data Centers · 4 hours ago
Supply Chain Business Process Manager
Irving, TX
Full-time
Onsite
Mid, Senior Level
3+ years expQTS Data Centers is seeking a Supply Chain Business Process Manager responsible for documenting, analyzing, and improving end-to-end supply chain processes. This role involves developing standard operating procedures and partnering with various internal teams to enhance process efficiency and scalability.
Cloud ComputingCloud InfrastructureData CenterWeb Hosting
Responsibilities
Develop, document, and maintain end-to-end supply chain SOPs across planning, procurement, logistics, inventory, and equipment management
Create process maps, workflows, and training documentation to ensure consistent execution across teams and sites
Establish a centralized process repository and governance model for ongoing updates
Assess current-state processes across supply chain verticals to identify inefficiencies, bottlenecks, and risks
Design and implement future-state processes that improve efficiency, scalability, and control
Lead process improvement initiatives, including root cause analysis and corrective action plans
Collaborate with IT and technology teams to ensure systems and tools support defined business processes
Serve as a liaison between supply chain operations and corporate functions to ensure consistent process execution
Define process controls, handoffs, and documentation standards to support audit readiness and compliance
Support internal audits and process reviews by providing documentation, process explanations, and improvement plans
Establish metrics and KPIs to monitor process adherence and performance
Support training and communication of new or updated processes to stakeholders
Partner with leaders and frontline teams to drive adoption of standardized processes
Develop playbooks and toolkits to enable consistent execution across the organization
Qualification
Required
Bachelor's degree in supply chain, Operations, Business, Engineering, or related field
3–7 years of experience in supply chain, operations, process improvement, or business process management
Experience developing SOPs, process maps, and documentation in a complex organization
Strong analytical and problem-solving skills with the ability to translate ambiguity into structured processes
Preferred
Experience working cross-functionally with finance, audit, IT, or risk/compliance teams
Familiarity with Lean, Six Sigma, or process improvement methodologies
Experience with supply chain systems (ERP, WMS, TMS, asset management systems)
Strong communication and stakeholder management skills
Benefits
Medical, dental, vision, life, and disability insurance
401(k) retirement plan
Flexible spending and HSA accounts
Paid holidays
Paid time off
Paid volunteer days
Employee assistance program
Tuition assistance
Parental leave
Military leave assistance
QTS scholarship for dependents
Wellness program
Other company benefits
Company
QTS Data Centers
QTS is the digital infrastructure leader – Powered by People, driven by purpose and fueled by a spirit of innovation.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$2.74BKey Investors
General Atlantic
2025-08-13Debt Financing· $1.65B
2021-06-07Acquired
2020-09-23Post Ipo Debt· $500M
Leadership Team
Brent Bensten
CTO
J
Jon Greaves
Executive Vice President - Quality Special Operations
Recent News
EIN Presswire
2026-02-07
2025-12-15
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