UCSF Health · 5 hours ago
Ambulatory Care Administrative Coordinator 3
San Francisco, CA
Full-time
Onsite
Mid Level
3+ years expUCSF Health is a leading healthcare provider known for its innovative patient care and advanced technology. They are seeking an Ambulatory Care Administrative Coordinator 3 who will oversee patient scheduling, manage databases, and facilitate positive interactions among staff and patients while ensuring efficient clinic operations.
BiotechnologyEducationHealth CareHospitalMedical
Responsibilities
Overseeing and maintaining a patient database
Managing patient scheduling
Coordinating advertisement of services to patients and providers
Coordinating any relevant meetings
Ensuring all required work is completed in the clinics to ensure efficient scheduling and billing of patients
Facilitating positive interaction among staff, patients, and physicians within the practice
Establishing and promoting teamwork among the staff and providers
Performing and prioritizing multiple tasks and working well with staff, patients and providers
Training of front desk/PC3 staff
Management of provider calendars
Pulling and collecting surgical and visit volume reporting data
Management of patient escalations
Manage and updates for all 'Standard operator worksheets'
Manage APEX template and provider schedules
Manage Surgery Authorization workqueues
True North Board Champion/ Leader in collecting data, updating, TNB slides, and present
Qualification
Required
Thorough knowledge of the clinical and operational implications of medical billing practices including some coding, billing systems and documentation requirements
Knowledge of ambulatory care clinic practice management including patient care workflows and processes
Thorough understanding of medical terminology and specialized clinical knowledge of clinic practice area
Excellent communication skills; includes active listening and critical thinking
Demonstrated ability to clearly and concisely communicate clinic content, rules and regulations
Strong skills to communicate effectively with all levels of staff, faculty, students, vendors, and other external constituents-both verbally and in writing
Strong interpersonal skills
Actively cooperates and supports the work of others
Ability to work productively with anyone regardless of background
Empathetic and aware of impact on others
Productive in work volume, speed, quality and consistency
Ability to see projects through to completion on deadline
Excellent interpersonal judgment and discretion
Ability to work well as part of an administrative team with a customer service orientation towards co-workers, faculty and researchers
Ability to perform all commonly applicable functions in the Microsoft Suite
Skills in data management
Effectively uses relevant healthcare and clinic operations information technology, including billing systems and medical record documentation
Thorough knowledge of data management and documentation methods used in ambulatory care clinics
Ability to be a leader and a follower, as is appropriate for the situation
BA/BS with a major in a related field and/or two years of experience in administrative analysis or operations research or an equivalent combination of education and experience
Proficiency with Windows-based software including Microsoft word, Excel, Outlook
Knowledge of computer systems and software used in functional area
3 years prior experience in medical office environment
Bachelor's degree in related area and / or equivalent experience / training
Company
UCSF Health
UCSF Health offers healthcare services in the areas of cancer, heart disorders, neurological disorders, organ transplants, and more.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Elizabeth Engel
Vice President and Chief of Staff to the CEO
Suresh Gunasekaran
President & Chief Executive Officer
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