Oakland County, Michigan Government · 17 hours ago
Office Support Clerk
Pontiac, MI
Full-time
Onsite
New Grad, Entry Level
$37K/yr - $50K/yr
0+ years expOakland County is a leading public service organization in Michigan committed to strengthening communities and delivering essential services. The Office Support Clerk role involves maintaining court documents, assisting with inquiries, and fulfilling records requests, ensuring accuracy and efficiency in court operations.
Government Administration
Responsibilities
Answer inquiries from the public, filing parties, and attorneys for civil, criminal, and domestic cases filed with the Circuit Court
Fulfill public and internal record requests while maintaining confidentiality and accuracy
Perform cashiering duties, including receiving payments and issuing receipts
Enter, retrieve, and verify data using department-specific software and Microsoft Office tools
Greets, registers, and assists clients and the public in filling out forms, questionnaires, and applications
Refers clients and forwards messages to proper parties
Responds to inquiries from the public and other customers and stakeholders via phone, email, and in person, using knowledge of the computer system and paper files to research and retrieve information
Confers with County Clerk/Register of Deed supervisors as needed to provide complete responses
Analyzes and extracts pertinent information from relevant documents and accurately enters in the information into the County Clerk/Register of Deeds department databases
Provides in-depth information about programs and services available through the department, referring as needed to updated reference documents and fee listings
Sorts, opens, and distributes in-coming mail and departmental materials
When assigned to Legal Records, supports processing court filings of civil, criminal, and domestic cases for the Oakland County Circuit Court; fulfills record requests; cashiering and cash handling
Utilizes current Countywide and/or department specific software to complete assignments
Qualification
Required
Be a high school graduate or have a certificate of successful completion of the General Educational Development (GED) Test
Have had at least six (6) months of full-time clerical work experience
Preferred
Coursework, training, and/or experience in office support methods and technology
Ability to communicate with the public in a clear, polite, and courteous manner
Reasonable knowledge of grammar, spelling, punctuation, and arithmetic
Reasonable ability to follow oral and written instructions
Reasonable ability to write legibly
Reasonable skill and ability in operating a variety of office machines such as photocopiers, computer printers and fax machines
Reasonable ability to make routine decisions in accordance with departmental policies and procedures
Reasonable ability to utilize current word processing, spreadsheet, database, e-mail, and Internet software
Cashiering and cash handling experience
Benefits
Competitive pay
Comprehensive benefits
Company
Oakland County, Michigan Government
With more than 1.2 million residents, Oakland County is composed of 62 cities, townships, and villages.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Lois Robbins
Co-founder
EJ Widun
Chief Technology Officer (CTO)
Recent News
DBusiness Magazine
2025-04-08
Crain's Detroit Business
2024-10-31
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