Wildix · 19 hours ago
Head of Global Partner Success and Programs - US, Remote
United States
Contract
Remote
Director/Executive
$150K/yr - $175K/yr
10+ years expWildix is a global leader in Unified Communications & Collaboration as a Service (UCaaS), and they are seeking a Head of Global Partner Programs & Success to design, scale, and operate their global partner ecosystem. This strategic leadership role focuses on partner programs, incentives, enablement, and performance to drive revenue and enhance partner experiences.
Telecom & CommunicationsCloud ComputingProfessional ServicesInformation TechnologyBusiness DevelopmentUnified Communications
Responsibilities
Global TSD Strategy & Management: Lead the global TSD strategy across key markets, building and managing high-impact distributor partnerships, driving revenue growth, and optimizing pipeline and partner performance
Partner Success & Revenue Acceleration: Accelerate partner-led revenue by aligning joint business plans, enabling co-selling, positioning partners as trusted advisors, and tracking KPIs to maximize pipeline, conversion, and MRR
Sales Enablement & Partner Experience: Oversee global partner enablement programs, including onboarding, training, and certifications, ensuring partners have the tools, resources, and support to succeed
Partner Programs & Incentives: Design and manage partner programs, tiered benefits, and incentive structures, including commissions, to drive engagement, ROI, and measurable growth
Operations & Infrastructure: Streamline partner operations, remove roadblocks, optimize workflows, and drive adoption of partner portals and rules of engagement for consistent global execution
Analytics, Reporting & Strategic Insights: Monitor partner performance, pipeline, and market trends, translating insights into actionable strategies to expand partnerships, prevent churn, and support growth
Cross-Functional Leadership: Align partner initiatives with Sales, Marketing, IT, Product, and Customer Success, leading system and process improvements to ensure strategic execution and global visibility
Qualification
Required
10+ years of experience in partner success, channel operations, or channel leadership
Proven experience working with Technology Service Distributors (TSDs), master agents, or global channel ecosystems
Strong background in UCaaS, SaaS, or fast-growth B2B technology environments
Demonstrated success driving partner-led revenue and MRR growth
Experience negotiating and managing partner and distributor contracts
Deep understanding of Salesforce and partner technology stacks
Strong executive-level communication and relationship-building skills
Highly analytical mindset with a passion for program optimization and scalable growth
Ability to lead globally, prioritize effectively, and influence cross-functional stakeholders
Benefits
Generous Time Off
Top-Tier Tech
Career Growth & Development
Company
Wildix
Wildix is a multinational company that develops browser-based Unified Communications solutions and VoIP products.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Stefano Osler
CEO
Vitaliy Yarynych
Chief Operating Officer (COO)
Recent News
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2026-01-16
2025-10-17
2025-10-02
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