FC Cincinnati · 14 hours ago
Senior Director of Business Analytics
Cincinnati, OH
Full-time
Hybrid
Lead/Staff, Director/Executive
5+ years expFCCincinnati is a Major League Soccer team based in Cincinnati, Ohio, dedicated to understanding and delivering for their fans through data analytics. The Senior Director of Business Analytics will lead the strategy and operations of the analytics functions, manage a multidisciplinary team, and ensure high-quality data drives decision-making across the organization.
SportsSoccer
Responsibilities
Own the data & analytics strategy and operating model by setting the vision, roadmap, and tracking measurable outcomes
Build, mentor, and retain a multidisciplinary team across data, reporting and CRM
Establish delivery cadences, SLAs, standards, and quality benchmarks; drive adoption and measurable impact
Manage budget, vendor relationships, and contracts; prioritize investments against strategic goals
Oversee the Director of Business Analytics leading the development of platform architecture, APIs, orchestration, ELT standards, warehouse/lakehouse, modeling & semantic layers, data quality and lineage/catalog, privacy/access controls, and ownership of the enterprise schema and data dictionary
Define KPI frameworks with executives; deliver standardized, automated dashboards and predictive/diagnostic analyses; enable self‑service and drive adoption
Lead Salesforce (Sales CRM, Marketing Cloud, Data Cloud), ticketing, and marketing automation integrations; drive user enablement, permissions, workflows, data hygiene, and audience segmentation
Assist other departments turn complex analysis into clear narratives and decisions for operational and strategic impact
Work with ticketing and partnerships teams to standardize KPIs and automated reporting; integrate ticketing data; enable demand/yield forecasting and CRM‑driven workflows to boost rep adoption
Align with marketing and community to define lifecycle KPIs and attribution; operationalize audience segments and journeys in CRM/Data Cloud; deliver simple impact dashboards and insight‑to‑action rituals
Champion data literacy with playbooks, training, and office hours
Ensure report OKRs, ROI, risks, and wins to leadership
Qualification
Required
Bachelors required; Master's (quant/tech/business) preferred or equivalent experience
5-8+ years in data/analytics leadership; 5+ years leading managers and multi‑disciplinary teams
Proven experience in the Salesforce ecosystem including Sales CRM, Data Cloud, Marketing Cloud
Experience and knowledge in leading a team responsible for: Architecture & Engineering: Cloud data platforms (warehouse/lakehouse), APIs, ELT/ETL, orchestration/CI‑CD, observability, cost/performance tuning
Data Management: Dimensional/entity modeling, semantic layers, data quality, lineage/catalog, RBAC/ABAC; ownership of schema and data dictionary
Analytics & BI: KPI frameworks, automated reporting, self‑service enablement, predictive/diagnostic analytics; strong SQL (Python/R a plus)
Practical experience working with legal teams in implementing privacy, security, and retention controls
Demonstrated success in Agile practices, backlog/portfolio management, vendor and budget ownership, exceptional communication and storytelling
Benefits
Generous paid time off and holiday time
Option for one work from home day per week (by department and schedule)
Medical, Dental, Vision, Life Insurance, 401k plan with company match
Short-Term & Long-Term Disability Insurance
Maternity & Paternity Leave and Family Building Benefit
Employee Assistance Program and free subscription to the Calm App
Discount off merchandise in the FCC team store
Community volunteer opportunities
Professional development and Frequent team building opportunities
Employee recognition programs and referral programs
Opportunity for complimentary staff tickets to home FC Cincinnati matches
Company
FC Cincinnati
FC Cincinnati is a professional soccer club that plays in the United Soccer League.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Carl Henry Lindner III
2015-08-12Series Unknown
Leadership Team
Jeffrey Berding
President & Co-CEO
Lindsey Braun
Chief Financial Officer
Recent News
Sports Business Journal
2025-11-26
Sports Business Journal
2025-11-25
Company data provided by crunchbase