Apply on Employer Site

State of Arkansas · 18 hours ago

IT INFRASTRUCTURE SPECIALIST

Arkansas, AR

Full-time

Onsite

New Grad, Entry Level

$55K/yr - $90K/yr

The State of Arkansas is dedicated to serving the community through the Department of Human Services. The IT Infrastructure Specialist assists in maintaining and supporting the agency’s information technology infrastructure, focusing on system performance and troubleshooting.

EducationGovernmentHuman ResourcesMarketingSportsEmploymentPublic RelationsRecreation

H1B Sponsor Likely

Responsibilities

Monitor and report on the performance of information technology infrastructure systems, including servers and networks

Assist in troubleshooting and resolving basic technical issues to minimize downtime

Support the implementation of upgrades, patches, and backups under supervision

Document system configurations, processes, and resolutions for internal records

Collaborate with team members on infrastructure-related projects and initiatives

Learn and apply security protocols to protect systems and data

Provide basic technical support to end-users and escalate complex issues to senior infrastructure support personnel

Stay informed about emerging technologies and best practices in IT infrastructure

Qualification

Networking conceptsOperating systemsSystem hardwareTroubleshooting softwareTicketing systemsAnalytical skillsWillingness to learnProblem-solving skillsOrganizational skillsDocumentation skillsAttention to detail

Required

Bachelor's Degree in Information Technology, Computer Science, or a related field

Basic understanding of networking concepts, operating systems, and system hardware

Familiarity with common tools such as troubleshooting software, ticketing systems, or diagnostic utilities

Strong willingness to learn and adapt to new technologies and responsibilities

Basic analytical and problem-solving skills

Good organizational and documentation skills

Attention to detail and ability to follow instructions accurately

Benefits

Pension

Maternity leave

Paid state holidays

Company

State of Arkansas

Glassdoor3.5

State of Arkansas is a government organization that offers child support, business, employment, education, and recreational services.

Founded in 1836

Little Rock, Arkansas, USA

10001+ employees

https://portal.arkansas.gov/

H1B Sponsorship

State of Arkansas has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)

2020 (1)

Funding

Current Stage

Late Stage

Leadership Team

Frank Andrews

State Chief Security Officer

Larry Walther

Director of the Department of Finance and Administration and Chief Fiscal Officer

Recent News

PR Newswire

State of Arkansas Engages EXCEL Services Corporation for Comprehensive Nuclear Feasibility Study

2025-10-06

Talk Business & Politics

Cherokee Nation loses legal attempt to keep its Pope County casino license

2025-08-29

bloomberglaw.com

Parental Rights, Free Speech Issues Survive Trans Care Decision

2025-06-26

Company data provided by crunchbase