EquipmentShare · 6 hours ago
National Technical Support Specialist
Columbia, MO
Full-time
Onsite
Senior Level
7+ years expEquipmentShare is a company on a mission to transform the construction industry through innovative technology and real-time support. They are hiring a National Technical Support Specialist - Power Generation to provide technical support, diagnostics, and field troubleshooting for their fleet of rental generators while collaborating with sales teams to develop power solutions for various markets.
ConstructionFleet ManagementSaaSService IndustrySoftware
Responsibilities
Act as the technical lead for generator systems in our Advanced Solutions division
Support field service technicians with diagnostics, repairs, and commissioning of power generation equipment
Provide pre- and post-sale support to internal sales teams by attending customer consultations and project planning meetings
Participate in site walks and pre-job assessments to ensure the correct equipment configuration and distribution is specified
Help lead deployments, especially complex or high-profile projects, ensuring successful install and customer satisfaction
Train operations and service personnel on proper procedures, maintenance, and troubleshooting best practices
Collaborate with OEMs and vendors for escalated support and warranty cases
Maintain up-to-date knowledge of power generation technologies
Qualification
Required
Deep understanding of generator systems: diesel and gas engines, alternators, controllers, and transfer switches
Strong knowledge of AC power systems, 3-phase distribution, grounding/bonding, and voltage configurations (208V, 480V, etc.)
Proven experience with commissioning, troubleshooting, and field diagnostics
Ability to read electrical schematics, one-lines, and control logic diagrams
Strong communication and customer support skills
Comfortable working independently in a travel-heavy, fast-paced environment
High school diploma or equivalent required
Minimum 7 years of experience in power systems, load bank application, generator commissioning, or related roles
Must possess a valid driver's license with a clean driving record
This is a safety-sensitive position; candidates must pass a 10-panel drug screen
Must be able to travel 50% of the time with overnight travel required
Preferred
Technical certifications or associate's degree in electrical engineering or power systems
Experience in a technical sales support or project engineering role
Knowledge of testing standards such as IEEE 115, NFPA 110, or utility-specific commissioning practices
Benefits
Full medical, dental, and vision coverage for full-time employees
Generous PTO + paid holidays
401(k) + company match
Gym membership stipend + wellness programs (earn PTO and prizes!)
Company events, food truck nights, and monthly team dinners
16 hours of paid volunteer time per year — give back to the community you call home
Career advancement, leadership training, and professional development opportunities
Company
EquipmentShare
EquipmentShare provides solutions to construction companies and equipment rental businesses through the use of technology.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$6.29BKey Investors
Wells FargoBDT & MSD PartnersCapital One
2026-01-23IPO
2025-12-03Debt Financing· $2.75B
2024-07-16Secondary Market
Leadership Team
Brad Siegler
Co-Founder
Jeffrey Lowe
Co-founder
Recent News
Company data provided by crunchbase