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ARCTEC ALASKA · 22 hours ago

System Administrator

ARCTEC Alaska is seeking a System Administrator to operate and maintain the Alaska Radar System Information Management System. The role involves ensuring network security, managing software compliance, and providing support for database programs and user interfaces.
AerospaceIndustrialLogisticsIndustrial Engineering
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Growth Opportunities
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Operate and maintain an unclassified IMS consisting of desktop and portable computers and associated operating systems and software applications, file servers, electronic mail servers, and routing equipment for the ARS project. Assist base Network Control Center (NCC) personnel in the maintenance of government NIPRNET system
Ensure network and computer security patches and antivirus updates are installed and configured to meet Government and commercial standards for information assurance objectives
Ensure that software applications installed on Government and Company IMS computers and servers comply with Air Force and Company policies for approved software. Remove upon discovery any unapproved software, unlicensed software, shareware, or freeware from IMS computers
Diagnose, repair, or replace defective components to the module level on assorted ADPE in a timely manner
Assist, as necessary, the Government NCC in maintaining the configuration, security, and connectivity of the government NIPRNET system
Implement and maintain a data backup procedure for shared information
Administer current and future maintenance management systems
Ensure the OPS Manager is advised of any system degradation or security breaches
Assist the OPS Manager with the development of database programs, user interfaces, reports, and data products to support end-users
Develop and maintain a hardware and software inventory program
Ensure all hardware, software, and documentation purchased for or provided as part of the IMS is marked as such and listed on appropriate property records
Advise the OPS Manager of necessary and future computer and network requirements
Ensure that electronic data files required to be delivered to the Government upon contract transfer are available within five (5) working days after notification by the Contracting Officer (CO)
Plan and coordinate work activities with other ARS personnel, sites and departments
Be familiar with ARCTEC Alaska publications, policies and procedures, and the systems, procedures, and equipment applicable to the job responsibilities
Perform limited removal, maintenance, and replacement actions for ADPE components associated with the Automated Weather Observing System (AWOS) and Supervisory Control and Data Acquisition (SCADA) mission systems, to include installing basic operating system
In coordination with the Radar Specialists, perform limited removal and replacement actions for ADPE components associated with the monitor and display functions of the AN/FPS-117 and radar system
Provide operator training to IMS users to include 'hands-on' training covering any new or upgraded IMS, including new software
Assist the OPS Manager in developing, implementing, and maintaining Company policies and procedures with respect to software licensing, electronic mail, and use of the Internet
Make available to all system users complete and current application and system user documentation when available
Perform administrative duties and maintain assigned workplace, materials, and equipment in a safe, secure and neat condition
Work cooperatively and constructively with customers, third party representatives and Company personnel as required
Perform other applicable duties as assigned

Qualification

Systems administrationDatabase administrationMicrosoft network systemsCustomer supportMicrosoft SQL ServerMicrosoft AccessCustomer service attitudeManage prioritiesVMWare knowledgeCisco routing experienceOffice 365 experienceActive Directory experienceRemote communications experienceHelp Desk software experienceEndpoint protection softwareRemote support softwareEnglish proficiencyProblem-solving skillsInterpersonal skillsOrganizational skillsWork under pressureWork independently

Required

Must be a US citizen or US national and have the ability to obtain and maintain a SECRET security clearance
Must be able to obtain and maintain current Common Access Card (CAC)
Bachelor's degree in computer science or related subject matter. A combination of specialized vocational training and experience in maintaining computer systems or networks may be substituted in lieu of a degree on a one-for-one basis. This requirement is in addition to the minimum experience described in paragraph 4
At least three years combined experience and proficiency in the following: Systems administration of Microsoft network and desktop operating systems, including installation, updates, and patches
Database administration with emphasis on Microsoft Access and Microsoft SQL server programming and administration
Customer support, including installation and training in Microsoft Windows operating systems and the Microsoft office automation suite
Detailed knowledge of computer applications including word processing (MS Word), spreadsheets (MS Excel), relational database (MS Access), and electronic mail (MS Outlook)
Demonstrated problem-solving and interpersonal skills to interact cooperatively and constructively with co-workers and customer representatives
Ability to effectively coordinate schedules under demanding time and business constraints, prepare action plans for achieving results
Positive, professional customer service attitude with the ability to represent the Company in contract related matters to the Government
Ability to speak, read, and write English proficiently enough to complete employment duties
Strong organizational skills and the ability to work independently
Possession of a valid Alaska Driver's License
Ability to work under pressure and manage multiple priorities in a volatile and diverse environment
Ability to travel in small aircraft and be prepared to remain overnight in small villages in substandard accommodations

Preferred

VMWare hypervisor and Tegile storage knowledge a plus
Experience with computer routing and switching equipment (Cisco and Meraki)
Experience with Office 365 a plus
Experience with Microsoft Active Directory and cloud integration a plus
In-depth experience with remote communications hardware and software
Experience with Spiceworks Help Desk software a plus
Experience with Sophos Central endpoint protection software a plus
Experience with GoToAssist/ RescueAssist remote support software a plus
High school or equivalent (Preferred)
combined systems/database administration/customer support: 3 years (Preferred)
Driver's License (Preferred)
Secret (Preferred)

Benefits

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Company

ARCTEC ALASKA

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ARCTEC Alaska specializes in the operational, maintenance and control services of remote sites for the aerospace and defense industry.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase