Chase · 10 hours ago
Lead Technical Program Manager - Compute Infrastructure
8181 Communications Pkwy Bldg F, Plano, TX, 75024, US
Full-time
Onsite
Senior Level, Lead/Staff
$142K/yr - $190K/yr
5+ years expChase is a leading financial institution offering innovative financial solutions. As a Lead Technical Program Manager in the Compute Infrastructure team, you will drive the delivery of complex technology projects and programs, ensuring alignment with business goals while managing resources and high-performing teams.
BankingFinancial Services
Responsibilities
Lead discovery efforts and market research to identify customer needs and integrate emerging compute capabilities (e.g., hybrid cloud, edge computing, hardware acceleration) into program roadmaps
Own, maintain, and develop program backlogs that support the strategic roadmap and value proposition, with a focus on infrastructure features and enhancements
Track key program metrics such as cost, capacity, utilization, risk posture, reliability, and performance indicators
Guide successful program launches, gather crucial feedback, and ensure top-tier client experiences, especially for mission-critical infrastructure services
Qualification
Required
5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
Advanced knowledge of the program management life cycle, delivery methodologies (Agile, Scrum, Kanban), and infrastructure concepts such as compute resource management, virtualization (VMware, Hyper-V, KVM), cloud computing (AWS, Azure, GCP), and containerization (Kubernetes, Docker)
Proven ability to lead technical program management activities including discovery, ideation, strategic development, requirements definition, and value management, with a focus on infrastructure products and services
Demonstrated success in managing and implementing operational effectiveness and portfolio management initiatives for large-scale infrastructure environments
Proven ability to operate within agile methodologies and deliver scalable, resilient, and stable compute infrastructure solutions
Provide thought leadership to partners and drive adoption of best-in-class program management and planning processes within the Compute Infrastructure domain
Coordinate preparation, logistics, and material development for quarterly planning sessions with key stakeholders across the product and technology ecosystem
Monitor program progress, identify areas for optimization, and implement improvements to maximize efficiency, reliability, and impact
Preferred
Experience working in a highly matrixed, complex organization
Experience collaborating with infrastructure engineering, cloud, security, and application teams
Familiarity with infrastructure metrics (e.g., uptime, latency, capacity, utilization), performance evaluation, and best practices for operational excellence
Up-to-date knowledge of emerging infrastructure technologies, trends (e.g., hybrid/multi-cloud, edge computing, infrastructure as code), and industry best practices to inform program strategy and execution
Understanding of regulatory, compliance, and security requirements in enterprise infrastructure environments
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
Financial Sector Technology
2026-02-05
2026-02-05
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