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Renewals Representative jobs in United States
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Quest Software · 18 hours ago

Renewals Representative

Quest Software is an award-winning IT management software provider looking for a Software Sales Renewals Representative to support their Renewals business. The primary responsibility of this role is to maintain and grow revenue with existing customers through managing renewals and building strong relationships with internal teams to ensure customer satisfaction.
Cyber SecurityCloud ComputingPublishingConsultingBig DataSoftwareManufacturingInformation TechnologyData IntegrationIT InfrastructureIT ManagementOnline PortalsSecurity
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Work & Life Balance

Responsibilities

Achieve quarterly assigned team sales quotas
Maintain accurate forecast activities for the assigned region in the CRM
Effectively defend against competitive pressures and uncover additional opportunities
Take an account management approach to identify co-termination and reinstatement opportunities
Interface with Quest software renewals management, technical support, and business unit teams to help ensure customer success and timely feedback being returned to the business leadership of Quest
Build knowledge on a specific technology solution area, such as security, database, or systems management products
Will stay up to date on our new technology and support offerings, which will enable you to increase your sales to your customers
A successful individual will develop relationships with his/her peers in field sales, technical support, or with the product managers to ensure customers’ needs are met
Work independently, managing the full sales cycle to close- leverage cross-functional resources to achieve results and meet customer needs
Partner with other members of the renewal team and with field sales to support the selling process

Qualification

Sales experienceAccount managementCRM proficiencyMicrosoft OfficeCustomer SuccessTechnology knowledgeTerritory managementOrganization skillsSelf-starterFast-paced environmentCommunication skillsTeam collaboration

Required

1+ years of sales, renewal, or account management experience or a combination of experience and education
Strong organization skills with an emphasis on territory management
Excellent PC and internet skills with a strong understanding of Microsoft Office
Experience working in a fast-paced environment
Must be a motivated self-starter with the ability to handle a high volume of e-mail communications and outbound calls
Must be able to work in our Dublin, OH office

Preferred

Associate degree
Customer Success background
Experience selling software, telecommunications, or insurance
Siebel or Salesforce.com experience

Benefits

Competitive pay, annual bonuses, and top-performer recognition.
Comprehensive health, family, and retirement benefits.
Flexible work options, generous PTO, and wellness programs.
Professional growth through learning platforms, mentorship, and leadership programs.

Company

Quest Software

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Quest Software is a software manufacturer that develops, manufactures, and supports software used by IT professionals.

Funding

Current Stage
Public Company
Total Funding
$350M
2025-05-27Debt Financing· $350M
2021-11-29Acquired
1999-08-13IPO

Leadership Team

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Tim Page
CEO
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Ashish Joshi
President & CFO
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Company data provided by crunchbase