Motorola Solutions · 1 day ago
Senior Field Service Technician - WY & CO
United States
Full-time
Remote
Mid, Senior Level
$70K/yr - $95K/yr
5+ years expMotorola Solutions is a global community focused on safety and technology. The Senior Field Service Technician is responsible for the installation, optimization, maintenance, and management of advanced communication systems, ensuring optimal performance and troubleshooting technical issues.
Telecom & CommunicationsCyber SecurityVideoTelecommunications
No H1B
U.S. Citizen Only
Responsibilities
The Sr. Field Service Technician is responsible for post-sale installation, optimization, maintenance and management of highly technical communication systems
Focus on maintaining optimal performance levels across an integrated system while taking a pro-active approach to system level alarms/errors
Perform system hardware and software installation and optimization including advanced troubleshooting skills
Manage system availability through routine system maintenance and performance monitoring
Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results
Develop solutions to difficult technical problems encountered as part of system implementation, upgrades or support issues
Total familiarity with the latest technologies and troubleshooting techniques in transport, communications and RF systems
Team with System Manager, Engineering, Project Management, Sales, System Technologists and our Service Partners to effectively design, implement, optimize and cut-over advanced communication systems which meet or exceed customer expectations
NG911 infrastructure installation, optimization and maintenance
NICE Public Safety installation, optimization and maintenance
Qualification
Required
5+ years experience with Motorola Astro P25 Communications Systems, VHF, UHF, 700/800 Public Radio systems and 911/ECW/Airbus equipment
Associates Degree or EET, Technical Certified, Project Management, IT Certified OR Military Technical Certified
Experience with one or more of the following: P25 radio systems, NICE public safety loggers, LMR RF systems, wired/wireless communication systems, networking equipment, IT networks
Must have very strong knowledge of wired/wireless communications systems, such as local area networks (LAN) and wide area networks (WAN), must be proficient in computer network installation, configuration and maintenance, NICE public safety loggers, systems to include cabling, channel banks, hubs, routers, switches, and bridges
Must have strong knowledge in standard telephony and dedicated data circuits, as well as knowledge of packet switching techniques
Must be highly computer literate with proficiency in Google Suite and Microsoft Office
Must have strong self-management skills and 'people' skills to work closely with Motorola's customers and subcontractor partner community, as well as Motorola Sales, Engineering, Project Management, and customer service teams
Must be self-motivated and self-managed to perform the required duties at a distance from direct supervision
Must be able to solve customer problems quickly during stressful situations
Use of equipment commonly used in the optimization and testing of Motorola Two‐Way radio (Communications Systems Analyzers, watt meters, TIMS sets, CPS, RSS, Antenna Systems Analyzers (FDRs), T1 test sets, etc
Experience in the configuration and testing of Motorola two‐way radio and subscriber products
Good understanding of Motorola Trunking, P25 and SmartZone systems
Performs troubleshooting at sub‐system level as a subject matter expert
Strives for optimal system performance
Able to develop and present technical training
Provides guidance in integrating new tools solutions into the operations of the team
On-call rotation
Up to 50%-75% travel within Colorado and Wyoming
CET will be required within 6 months of hiring
FCC License and industry certifications are a plus
Must have/keep a clean driving record
Must be able to obtain background clearance as required by government customer
5+ years experience in one of the following areas: LMR, RF Systems, Radio Frequency, Radio Communications, Wired/Wireless Communication Systems, Networking Equipment, Network Support, Astro/P25, NICE, IT, Electronics, Systems, Networks, OR military experience
Must be able to obtain background clearance as required by government customer(s)
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
Benefits
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
And more!
Company
Motorola Solutions
Motorola Solutions creates mission-critical communication solutions and services for public safety and commercial customers.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1BKey Investors
Silver Lake
2023-01-06Post Ipo Equity· $1B
2011-01-04IPO
Leadership Team
Mahesh Saptharishi
Executive Vice President and CTO
Jack Molloy
EVP and Chief Operating Officer
Recent News
2026-02-09
Irish Examiner
2026-02-07
Silicon Republic
2026-02-07
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