PRIME Research Brazil · 14 hours ago
Customer Content Specialist
Greater Cleveland
Full-time
Hybrid
Entry Level
1+ years expCision is a leading global provider of earned media software and services to public relations and marketing communications professionals. The Customer Content Specialist will work directly with clients to ensure their press releases are effectively distributed to target audiences, acting as product experts and strategists to align service offerings with clients' communication needs.
Market Research
Responsibilities
Work directly with our clients to ensure their press releases are distributed to their desired target audience to help drive their corporate objectives
Act as the primary point of contact for our clients throughout the distribution process
Align service offerings with a client’s communication needs
Offer recommendations on content best practices to help increase engagement and visibility
Qualification
Required
Team player who is self-driven to exceed core metrics and department goals
Someone looking to work collaboratively with others within a hybrid work setting
An individual with a passion for customer service who finds fulfillment in helping others
A professional with a proven ability to master a product portfolio and position solutions to customers to impact revenue generation
1+ years of experience in content creation, customer service, or related field required
BA degree in a communication-related field required
Overtime and holiday coverage may be required based on business needs
Preferred
Knowledge of SEO and content best practices desired
Expertise in PowerPoint, Canva, and public speaking a plus
Benefits
Hybrid work model based on performance and career progression
Introductory training program for our proprietary systems
Opportunities for career progression and advancement
Flexible Time Off
Company
PRIME Research Brazil
A PRIME Research é uma empresa do Grupo Cision! Somos líderes mundiais em pesquisa estratégica de comunicação, fazendo a diferença para mais de 500 empresas.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase