Crouse Health · 9 hours ago
IT Technical Support Specialist
Syracuse, NY
Full-time
Onsite
Entry, Mid Level
$19/hr - $25/hr
2+ years expCrouse Health is dedicated to improving the lives of patients and fostering an inclusive work environment. The IT Technical Support Specialist will support all information technology infrastructure systems, including installation, maintenance, and support of desktop computers, tablets, laptops, servers, and network devices, while providing technical consultations to employees.
EducationHigher EducationTraining
Responsibilities
Responsible for support of all information technology infrastructure systems including installation, security, maintenance and support of new and existing desktop computers, tablets, laptops and servers, and a variety of network devices such as hubs and switches
Daily problem resolution and problem escalation for CMP supported applications and related technical infrastructure
This includes client/server systems, specialized software applications, web application software, peripheral devices, copiers, mail equipment, phone systems, and others
In addition, this role performs technical consultations for hardware and software applications to employees
Qualification
Required
Minimum 2 years experience with desktop hardware and software engineering, including experience with network communications and server support in a CISCO/Microsoft environments
Strong technical aptitude and ability to research & solve complex issues independently
Strong analytical and organizational skills
Must be dependable, punctual, relate well with others and able to meet deadlines
Preferred
Advanced training in computer science, computer engineering, or related field preferred plus in-field experience required
Relevant experience with related certifications (MCSE, CCNA, CCNP, CCIE, CNE) may be considered
Benefits
Generous Health/Dental/Vision & Life insurance
Flexible spending account or Health savings account – available first of the month following your date of hire
Employee assistance program
15 days of paid time-off within first year of employment
7 paid holidays annually
401k with 4% employer match
Tuition reimbursement program
Employee referral program
Company
Crouse Health
Crouse Health, with over 3,100 employees, is one of Central New York's largest employers.
1001-5000 employees
H1B Sponsorship
Crouse Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Seth Kronenberg
President & CEO
Kevin Randall
Chief Financial Officer
Recent News
PR Newswire
2025-10-28
Company data provided by crunchbase