Nue.io · 2 days ago
Director of Solutions Architecture
United States
Full-time
Remote
Director/Executive
10+ years expNue.io is a next-generation CPQ and revenue automation platform designed for modern SaaS and subscription-based businesses. The Director of Solutions Architecture will lead the Solutions Architecture and Consulting function, ensuring technical integrity and scalability of customer implementations while collaborating with Product and Engineering teams.
SoftwareProfessional ServicesBusiness DevelopmentDirect Sales
Responsibilities
Own and enforce solution design standards across all customer implementations
Lead solution design reviews for every implementation (Nue-led and partner-led) to ensure correctness, scalability, and alignment with product intent
Act as the final escalation point for complex solution decisions and architectural tradeoffs
Ensure consistent application of billing, pricing, usage, and subscription best practices across customers
Establish and enforce a formal quality assurance framework for customer implementations, including solution design reviews, readiness checkpoints, and post-implementation retrospectives
Own solution review standards to ensure all implementations meet Nue best practices before build and go-live
Drive consistency through solution playbooks, reference architectures, and implementation guardrails across all delivery teams and partners
Lead, mentor, and grow the Solutions Architecture and Consulting team, setting clear expectations for technical rigor and customer impact
Establish clear role definitions and engagement models between Solutions Architects, Consultants, Product, and Customer Success
Develop team capability in advanced use cases (AI billing, usage-based pricing, enterprise scale, multi-entity)
Lead and manage global Solutions Architecture and Consulting teams, including teams based in India and Colombia, with a strong commitment to supporting global time zones
Act as the primary escalation point for implementation delivery issues, owning resolution paths and driving outcomes across teams
Be a highly visible, hands-on leader, actively engaged with teams, customers, and partners to unblock issues and ensure delivery excellence
Define and maintain solution playbooks, reference architectures, and implementation patterns for core Nue use cases
Standardize approaches for common scenarios (migrations, usage, pricing models, renewals, amendments)
Continuously refine best practices based on real-world customer learnings and product evolution
Review and approve partner-led solution designs to ensure quality and adherence to Nue standards
Establish partner solution certification criteria and review checkpoints
Provide guidance and feedback to partners to raise the overall quality bar of partner implementations
Partner closely with Product and Engineering to: Provide feedback from implementation patterns and gaps. Influence roadmap priorities based on real customer needs
Collaborate with Customer Success and Services to ensure solutions support long-term adoption and expansion
Ensure all implementations meet readiness criteria prior to build and go-live (design sign-off, data readiness, UAT readiness)
Identify systemic risks across implementations and proactively address them through standards, tooling, or process changes
Serve as a highly visible solutions leader at Nue, setting the bar for technical excellence, best practices, and customer outcomes
Act as the single point of accountability and escalation for all things solutions, both internally and externally
Represent Nue’s solutions point of view in customer, partner, and executive conversations
Be an active, hands-on leader, regularly reviewing designs, engaging with teams, and reinforcing standards through presence, not just process
Champion a culture of solution rigor, clarity, and ownership across Services, Partners, Product, and Engineering
Qualification
Required
10+ years in solutions architecture, enterprise implementations, or technical consulting (CPQ, Billing, ERP, or RevOps systems)
Deep, hands-on CPQ and Billing implementation experience is required; billing expertise is non-negotiable
Proven experience delivering subscription billing, usage-based billing, pricing models, and revenue workflows in real-world customer implementations
Strong bias toward action and comfortable making decisions with imperfect information and driving execution forward
Proven experience leading architecture reviews and governing solution quality at scale
Experience working with and overseeing system integrators or partners
Strong executive presence and ability to influence across Product, Engineering, and Services
Benefits
Comprehensive health, vision, dental, and life insurance
Company
Nue.io
Nue is an easy-to-manage quote-to-revenue platform designed to meet the needs of the modern business.
51-200 employees
H1B Sponsorship
Nue.io has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (2)
Funding
Current Stage
Growth StageTotal Funding
$35MKey Investors
Inovia CapitalBluefish Ventures,Penny Jar CapitalInformation Venture Partners
2025-01-28Series A· $20M
2023-05-23Seed· $9M
2022-06-15Seed· $6M
Leadership Team
Tina Kung
Co-Founder | CTO
Brian Keare
COO/CFO
Recent News
thesaasnews.com
2025-01-29
Company data provided by crunchbase