Kimpton Hotels & Restaurants · 1 day ago
Assistant General Manager - Rooftop
Charlotte, NC
Full-time
Onsite
Entry, Mid Level
$78K/yr - $80K/yr
1+ years expKimpton Hotels & Restaurants is dedicated to creating heartfelt, human connections to enhance the lives of their employees and guests. The Assistant General Manager will collaborate with the General Manager to craft memorable dining experiences, manage staff development, and oversee daily operations to ensure exceptional service.
HospitalityFood and BeverageRestaurants
Responsibilities
Greet and welcome all guests, follow up with service complaints graciously, provide guests with information about the restaurant and area
Assist in directing daily activities and assignments of food and beverage staff, ensure coverage, develop and communicate departmental strategies and goals
Assist in leading service education through effective communication, training & development programs, performance management and consistent evaluation of service standards
Foster opportunities for your team to learn, grow, and develop their skills
Assist the GM with any required paperwork, including forms, reports, and schedules in an organized and timely manner
Participate in building the financial objectives of the restaurant on an annual basis through the budget process. Meet budget in all areas of cost control with consistent focus on cost of sales and payroll
Focus on growing revenues and improving the financial performance of the department
Participate in evaluation of food product, kitchen employee performance, and development of product consistent with the restaurant's market position
Develop a selection and pricing strategy of all liquors and wines, and supervision of their procurement
Coordinate service area maintenance with floor management, employees and any outside services
Follow all Health and Safety regulations
Your team should receive regular, timely, and honest evaluations of their performance through the Kimpton Check-In process
Qualification
Required
Excellent communication and presentation skills
Passion for crafting and personalizing guest experiences. Highly motivated and flexible, possessing the ability to take initiative
Interpersonal and organizational skills with problem solving ability
Flexible schedule, able to work evenings, weekends, and holidays when needed
Skilled in Microsoft Office Suite, guest reservation systems, POS systems, etc
Preferred
1 to 2 years in a restaurant management role, fine dining experience is preferred
Bachelor's Degree is preferred
Food Handler and Alcohol Awareness Certifications (if applicable)
Benefits
Paid time off
Medical/dental/vision insurance
401k
And many other benefits to eligible employees.
Company
Kimpton Hotels & Restaurants
At Kimpton, it’s always personal. We focus on what it means to be human and an individual. You’ll quickly learn Kimpton’s not just a hospitality job.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2014-12-15Acquired
Leadership Team
Roger Doyle
Senior Vice President and Chief Financial Officer
Recent News
2025-11-20
Company data provided by crunchbase