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Information Technology Support Technician jobs in United States
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Talent Groups · 21 hours ago

Information Technology Support Technician

Talent Groups is seeking an Information Technology Support Technician to provide technology support and services. The role involves serving as a point of contact for technology needs, providing desktop support, and ensuring effective communication and documentation of work.
Cloud ComputingIT Management
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H1B Sponsor Likelynote
Hiring Manager
Pravalika Kodupuganti
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Responsibilities

Provide accurate and complete answers to general use and environment questions in a timely manner
Serve as the point of contact for technology support and services
Serve as the point of integration between the business functions of the department and the technology requirements of the department
Provide desktop computer support
Ensure that all work is documented for future reference
Follow quality standards
Ensure effective and reliable backups are being performed
Proactively address customer needs
Communicate accurate and useful status updates

Qualification

Desktop supportTechnology integrationCustomer serviceDocumentationCommunication

Required

Travel required statewide
Home base of Augusta area (Maine) is preferred
The candidates will use their personal vehicles and submit mileage
Provide accurate and complete answers to general use and environment questions in a timely manner
Serve as the point of contact for technology support and services
Serve as the point of integration between the business functions of the department and the technology requirements of the department
Provide desktop computer support
Ensure that all work is documented for future reference
Follow quality standards
Ensure effective and reliable backups are being performed
Proactively address customer needs
Communicate accurate and useful status updates

Company

Talent Groups

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Talent Groups delivers exceptional experiences by solving the toughest IT talent and technology challenges across all industries.

H1B Sponsorship

Talent Groups has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)

Funding

Current Stage
Late Stage
Total Funding
unknown
2018-07-01Acquired

Leadership Team

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Matthew James Ripaldi
Chief Executive Officer
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Company data provided by crunchbase