Project Kitty Hawk · 12 hours ago
Application Specialist
United States
Full-time
Remote
Entry Level
$60K/yr - $65K/yr
1+ years expProject Kitty Hawk is dedicated to building pathways for adult learners to earn high-quality degrees and credentials from North Carolina’s public universities. The Application Specialist will guide potential students through the admissions process, ensuring they are informed and supported as they navigate their educational goals.
Non ProfitEducationMarketingTraining
Responsibilities
Prospect for and guide students through application processes of Project Kitty Hawk’s partner universities
Manage student files as they navigate through the applications processes by ensuring the potential student is informed, completing their action items, and clear on the admissions expectations
Help students assess their readiness for classes and connect them to relevant resources to assist in their successful enrollment
Complete discovery sessions with students to identify their educational and career goals, create a clear roadmap for success, and monitor their progress
Analyze and interpret data to effectively support students and improve conversion rates
Ensure confidentiality and proper documentation of all student information
Adhere to and enforce the appropriate security policies based on the sensitivity of company data
Report any security related issues to the appropriate individuals
Ensure the appropriateness, accuracy, and timeliness of institutional data used for the conduct of business
Collaborate with external partners and universities to ensure that the best practices, excellent student service, and high standards are met and upheld
Participate in professional development activities, attend relevant conferences, and engage with industry associations to expand knowledge and network with peers
Qualification
Required
A bachelor's degree
At least 1 year of experience working in higher education with adult students in an online setting
Demonstrated success in individual and organizational goal-focused performance
Knowledge of the challenges and needs specific to adult learners in higher education
Knowledge of and experience with CRM, LMS, and SIS platforms and other technologies used in online higher education and student management
Strong interpersonal skills and the ability to build rapport with adult students
Excellent communication, organizational, and time-management skills
Knowledge of relevant academic policies and procedures
Knowledge of Family Educational Rights and Privacy Act of 1974 (FERPA)
Ability to exercise discretion, professionalism, and good judgement and maintain confidentiality
Ability to work in a fast-paced, demanding environment
Benefits
Full medical/dental/vision coverage
A 401K with match
A generous time-off policy with paid volunteer time
Competitive salaries with the potential for performance bonus
Remote working flexibility
Company
Project Kitty Hawk
Project Kitty Hawk is a nonprofit education organization that offers faculty management, program design, and enrollment support services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jerraé W.
Chief Financial Officer
Caitlin Nimocks
People Operations Business Partner
Recent News
Seattle TechFlash
2025-08-15
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