Novul Solutions ยท 9 hours ago
SATCOM Network Support Specialist
Novul Solutions is seeking a mission-ready SATCOM Network Support Specialist to support the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway Services mission at Hill AFB, UT. This role provides 24/7/365 technical and operational support to tactical customers accessing DoD gateway facilities, working across an extremely complex IP-based SATCOM network.
Information Technology & Services
Responsibilities
Monitor network events and element management failures in real time (24x7x365)
Create/update tickets in DISA ticketing applications for customer issue tracking and resolution (Baseband, IF, RF)
Configure/troubleshoot routers, switches, firewalls, and voice equipment
Configure/support IP satellite modems; issue option/boot/RSP files
Remotely access/de-access customers into IP/SATCOM networks
Troubleshoot SATCOM/IP issues with gateway facilities and deployed operators
Verify equipment remains in baseline configuration
Provide remote gateway configurations using SAA/GAA authorizations
Qualification
Required
HS diploma + 2โ4 years of relevant experience
Active Secret clearance
DoD 8570 IAT Level II certification (Security+ CE or equivalent) by start date
Ability to work rotating shifts in a 24/7 operations environment
Moderate experience/knowledge in one or more: SAA/GAA documentation, MILSATCOM encryption devices, SATCOM architecture & signal flow
Ability to manage IP over SATCOM using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs
Benefits
TEN (10) Paid days off & FIVE (5) Floating days off.
11 Paid Holidays. Flex time can be utilized instead of holiday time usage.
Paid Bi-Monthly.
Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility โ 21 years of age or older, after 3 months of employment
Individual or company-wide performance and recognition awards (Quarterly
UNITED HEALTHCARE PPO, extensive national coverage.
INCLUDES: Medical/Dental/Vision/HSA.
Eligible on the first of the month, immediately after the start date.
Training & Career Development Reimbursement of Tuition and training needed to support career development.
$150 monthly reimbursement contribution paid monthly towards parking expenses.
Receipts must be submitted by the close of business on the 25th of each month.
Performance bonus โ Project-based
Yearly bonus โ Company based
Company
Novul Solutions
Do you struggle to find qualified candidates for RMF roles in a fast turnaround time? Does this put your company at risk of losing contract opportunities? Novul Solutions is a veteran-owned business, providing focused recruiting and staffing services for RMF (Risk Management Framework) positions ๐.