Cygnus Professionals Inc. · 7 hours ago
Change Management - Fashion
Brooklyn, NY
Contract
Onsite
Senior Level, Lead/Staff
8+ years expCygnus Professionals Inc. is a global Business IT consulting and software services firm headquartered in Princeton, NJ. They are seeking a Change Management professional to define and execute change management strategies aligned to fashion retail operating models, conduct impact assessments, and support leadership with communication and training efforts.
Information TechnologyRoboticsSoftware
Responsibilities
Define and execute a change management strategy aligned to fashion retail operating models
Conduct change impact assessments across store operations, merchandising, planning, and finance
Align change activities to rollout waves, store pilots, and seasonal cycles
Develop and deliver role-specific communications for store teams, merchandisers, planners, and executives
Support leadership with change narratives, town halls, and executive messaging
Actively manage resistance in fast-paced retail environments
Lead business readiness assessments prior to go-live
Track adoption KPIs including training completion, system usage, and operational stability
Partner with business leaders to close readiness gaps
Define and execute role-based training strategies
Ensure training reflects real-world retail scenarios (pricing changes, promotions, inventory movement, returns)
Coordinate train-the-trainer and field enablement models
Support hypercare and stabilization activities
Capture feedback and drive continuous adoption improvements
Qualification
Required
8–12 years of Change Management experience in ERP or digital transformations
Proven success driving adoption in store-based and omnichannel environments
Experience working on-site with business teams
Preferred
Direct experience in fashion or specialty retail
Company
Cygnus Professionals Inc.
Cygnus Professionals is a computer software company that provides business-IT transformation solutions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Surya Vempati
President
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