Huntington Technology · 19 hours ago
Technical Delivery Manager
Bingham Farms, MI 48025
Full-time
Onsite
Mid, Senior Level
$67K/yr - $84K/yr
5+ years expHuntington Technology is a Managed Service Provider seeking a Technical Delivery Manager to lead their project engineering team. This role involves managing a team of System Engineers, overseeing project delivery, and ensuring effective communication with clients throughout project lifecycles.
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Responsibilities
Directly manage 4–6 System Engineers, including quarterly check-ins, annual reviews, performance coaching, and career development
Approve PTO, participate in hiring and termination decisions, and maintain accountability for team performance
Foster a culture of ownership, documentation discipline, and strong client communication
Maintain visibility into all active projects and escalations across the engineering team
Ensure projects are progressing on schedule, within scope, and aligned with client expectations
Identify delivery risks early and take corrective action before issues escalate
Guide engineers on technical direction when projects stall or require higher-level input
Participate in client meetings, project calls, and QBRs as needed
Act as a communication bridge when delivery concerns arise or when escalations require leadership involvement
Maintain professional, proactive communication with clients throughout project lifecycles
Assist with project scoping and technical discovery
Consolidate technical details from engineers and prepare clear handoffs for procurement and quoting teams
Occasionally lead highly technical scoping efforts when complexity requires senior oversight
Ensure time entries, project notes, and technical documentation are accurate and up to date
Reinforce internal standards for documentation, ticket hygiene, and project tracking
Drive continuous improvement in delivery workflows and internal processes
Interface with vendors, distributors, and third-party partners as needed for project execution
Collaborate with internal service desk, procurement, and leadership teams to maintain smooth project flow
Qualification
Required
5+ years in IT project delivery, technical operations, or engineering leadership
Demonstrated experience managing technical teams and client-facing projects simultaneously
Working knowledge of Microsoft 365 / SharePoint environments
Working knowledge of server migrations and infrastructure upgrades
Working knowledge of firewalls, networking, and wireless deployments
Working knowledge of cloud platforms and cybersecurity fundamentals
Proven ability to manage and motivate technical teams
Strong verbal and written communication skills with both technical and non-technical audiences
Exceptional prioritization and time-management ability
Comfortable managing multiple concurrent projects without losing visibility
KPI-driven mindset focused on measurable outcomes
Preferred
Prior experience within a Managed Service Provider environment strongly preferred
Experience with Kaseya tool stack (Autotask, Datto, ITGlue, etc) strongly preferred
Bachelor's degree in IT, Computer Science, or related field preferred
PMP, ITIL, or equivalent certifications are beneficial but not required
Benefits
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Free food & snacks
Free uniforms
Health insurance
Paid time off
Vision insurance
Company
Huntington Technology
Huntington Technology provides IT services.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase