Proofpoint · 1 day ago
Threat Strategy Manager - Threat Intelligence
United States
Full-time
Remote
Senior Level
$111K/yr - $175K/yr
5+ years expProofpoint is a global leader in human- and agent-centric cybersecurity. The Threat Strategy Manager will work with customers to maximize the value of Proofpoint’s products and services, providing technical leadership and support while managing customer interactions and threat hunting initiatives.
Telecom & CommunicationsEnterprise SoftwareCyber SecuritySaaSInformation TechnologyEmailNetwork Security
Responsibilities
Manage and monitor support interactions, serving as an internal advocate for strategic customers, responding to customer escalations, and proactively escalating when needed
Meet regularly with clients to review support interactions, system status, key issues, emerging threats and how to combat them using Proofpoint products and services
Develop deep understanding of customer’s business and operational needs
Maintain deep practical technical knowledge of Proofpoint’s integration within the customer's environment, including network, security, systems administration, and messaging management
Develop and oversee a comprehensive strategy to meet complex customer requirements utilizing Proofpoint’s solutions
Provide proactive recommendations that protect our customer’s information assets, leveraging the Proofpoint product suite
Identify and prioritize short term and long-term goals
Plan and lead process improvement initiatives tailored to improve customer satisfaction with the services and interaction with the Proofpoint Team
Plan, document, and identify risks and challenges for production changes that span multiple services or technologies
Monitors levels customer satisfaction and escalates customer concerns as necessary
Responsible for scheduling own time and for quality completion of multiple tasks within a varying environment of changing constraints
Uses independent judgment within broad parameters
Designs and implements solutions to complex problems with minimum supervision
Provide technical guidance to customer teams and respond to enquiries regarding product features and functionality
Lead proactive, hypothesis-driven threat hunting focused on email-borne threats, including phishing, business email compromise (BEC), credential harvesting, malware delivery, and abuse of trusted services
Analyze messaging telemetry, email headers, URLs, attachments, and user interaction data to identify low-signal, evasive, or novel attack patterns
Correlate customer email data with Proofpoint threat intelligence to uncover emerging attacker infrastructure, techniques, and social engineering trends
Investigate suspicious or ambiguous email activity to determine attacker intent, scope of impact, and risk to users and the organization
Translate threat hunting findings into actionable recommendations, detection improvements, and preventative controls using Proofpoint solutions
Partner with internal threat research, detection engineering, and product teams to share email-centric threat insights and improve platform-wide protections
Deliver clear, customer-facing briefings on email threat hunting results, trends, and lessons learned, tailored to both technical and executive audiences
Qualification
Required
5+ years of industry experience in a client/professional service, sales engineer, senior support engineer, IT operations management, or senior engineer role with exposure to multiple technology areas
Managed security or consultancy experience is required
Knowledge of data communication concepts and technologies, specifically email and networking
Develop innovative ways to leverage existing data and correlate customer data with other sets available at Proofpoint
Working knowledge of Windows, Active Directory, and Microsoft Exchange
A history of successfully motivating and inspiring coworkers your team and ensure they work efficiently and effectively
Ability to effectively work in a team environment as well as independently
Must be proactive and have outstanding verbal and written communication skills
The successful candidate will have relevant experience with Proofpoint products and understand threat protection
A deep understanding and up-to-date handle on the evolving threat landscape, giving briefings to customers, prospects and internal groups to spread threat intelligence landscape awareness
Proactive, self-starter driven by setting and achieving goals
Background in security, especially around threat actor tactics, techniques, and procedures
Benefits
Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities
Flexible time off
A comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year
A three-week Work from Anywhere option
Company
Proofpoint
Proofpoint provides cloud-based email security, e-discovery, and compliance solutions for companies to protect sensitive business data.
1001-5000 employees
H1B Sponsorship
Proofpoint has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (52)
2023 (47)
2022 (103)
2021 (71)
2020 (54)
Funding
Current Stage
Public CompanyTotal Funding
$885.5MKey Investors
DAG VenturesBridgescale PartnersMeritech Capital Partners
2021-04-26Acquired
2019-08-21Post Ipo Debt· $800M
2012-04-20IPO
Leadership Team
Sumit Dhawan
CEO
Michael Frendo
Chief Technology Officer, Engineering
Recent News
2026-01-06
2025-12-18
Company data provided by crunchbase