Norwegian Cruise Line Holdings Ltd. · 4 hours ago
Product Owner, Vessel Operations Analytics Manager
Miami, FL
Full-time
Onsite
Senior Level
5+ years expNorwegian Cruise Line Holdings Ltd. is seeking a Manager, Product Owner for Vessel Operations Analytics who will define and deliver data and analytics products to enhance fleet performance and marine safety. This role focuses on connecting maritime operations with advanced analytics to improve operational decision-making and guest experience.
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Responsibilities
Develop and communicate the analytics product strategy for Vessel Operations DSSP
Prioritize the product roadmap based on fleet objectives, regulatory requirements, ROI, and ROEx
Identify and implement opportunities to modernize operations using dashboards, machine learning/AI, and automated insights
Engage with Vessel Operations business owners, IT teams, and leadership to collaboratively plan and organize work efforts to achieve organizational objectives
Collaborate with Vessel Ops teams, including Marine Ops, Technical Ops, Environment & Health, Security Ops, Entertainment, Port Ops, Hotel Ops, Crew Welfare, and Marine Technology
Serve as a liaison between shipboard subject matter experts (SMEs), shoreside teams, and analytics developers and scientists
Conduct discovery sessions to ensure analytics accurately reflect real operational behavior
Understand business needs and use cases for data, organizing project activities around user stories
Refine user stories across teams to identify synergies, reusability, and consistency in data and analytics products
Identify opportunities to enhance efficiency, reduce manual effort, and streamline analytics product delivery and support
Drive adoption of data and analytics products, tools, and process improvements by training and supporting users
Lead an agile team of data engineers, BI developers, data scientists, maritime analysts, and QA professionals
Gather, clarify, and prioritize operating processes and requirements, facilitating workshops and discussions to drive innovation and overcome blockers
Ensure products are ship-ready and optimized for low-connectivity environments, coordinating delivery between onshore business teams and offshore analytics teams
Establish and monitor key performance indicators (KPIs), ensure compliance, communicate benefits to stakeholders, and champion data quality and standardized metrics for self-service analytics
Qualification
Required
Bachelor's Degree
Marine Engineering, Naval Architecture, Analytics, IS/IT, or related field
At least 5 years of experience as a Product Owner/Business Analyst in a data and/or analytics centric environment
Advanced knowledge of agile processes and methods
Solid understanding of agile story estimation using points
Solid understanding of data engineering methods and techniques
Ability to write SQL queries to assess data relationships and data quality issues
Professional experience writing user stories for data and analytics solutions
Preferred
Maritime or shipboard experience preferred; travel required
Familiarity with Snowflake, Streamlit, Tableau, Jira, and Confluence
Knowledge of change management and Agile/Lean delivery practices
Strong business acumen and ability to build business cases
Skilled in design thinking and workshop facilitation
Excellent communication and stakeholder-influencing skills
Understanding of APIs, data streaming
Understanding of event layer and semantic layer concepts as apply to self-service analytics enablement
Curious, resilient, and committed to continuous learning
Company
Norwegian Cruise Line Holdings Ltd.
Norwegian Cruise Line Holdings Ltd.
10001+ employees
H1B Sponsorship
Norwegian Cruise Line Holdings Ltd. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (3)
2023 (6)
2022 (7)
2021 (9)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$9.26BKey Investors
L CattertonApollo
2025-09-09Post Ipo Equity· $81.29M
2025-09-08Post Ipo Debt· $1.3B
2025-06-26Post Ipo Debt· $786M
Leadership Team
Harry Sommer
President and CEO
Patrik Dahlgren
Executive Vice President Vessel Operations
Recent News
The Motley Fool
2026-02-04
2026-01-22
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-20
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