Cotality · 1 day ago
Quality Analyst
Dallas, TX
Full-time
Onsite
Entry, Mid Level
$47K/yr - $55K/yr
2+ years expCotality is a leading company in property intelligence, dedicated to making the property industry faster and more people-centric. The Quality Analyst role involves driving quality improvements by analyzing data, collaborating with teams, and implementing quality monitoring processes to enhance operational standards.
Real EstateSoftwareProperty & Casualty InsuranceProperty Insurance
Responsibilities
Promote quality achievement and performance improvement throughout the organization
Work with business unit stakeholders and leaders to implement quality monitoring and testing plans and ongoing improvement cycle processes
Develop and manage quality specific metrics for performance and improvement on several teams
Build strong partnerships with colleagues across the organization and functions as an internal consultant to help identify gaps between actual and desired processes, as well as creating action plans to achieve success
Take analytical insights and drive change to solidify underperforming processes with improvement and technology
Partner with quality resources to understand data trends
Continuously evaluate critical failure points within a process to de-risk people, process & technology related risks
Act as a champion and influence better quality practices and accountability
Analyze data findings and trends making recommendations to teams on areas for improvement including sharing best practices
Track changes to assess the impact of the change by monitoring results. Seek out additional new best practices for continuous improvement
Utilize reporting (metrics, business drivers, benchmarking, etc.) to find additional improvements for the business. Compare processes among multiple clients and document best practices & deviation to standards to drive process harmonization
Show a high level of initiative and problem-solving skills utilizing data
Qualification
Required
Requires a Bachelor's degree in Industrial Engineering, Process Engineering, Systems Engineering or Management or closely related field
2-5 years of quality experience, working in an operations/ services environment
Knowledge and experience to apply lean concepts and principles across an entire value stream
Thorough knowledge of MS Office suite of products - Word, PowerPoint, Access, and Excel
Experience working in a vendor-managed environment
Observant, detail-oriented, meticulous, flexible, calm and cooperative
Results oriented, proactive and proven success with process improvements and data analytics
Proven results with leading and completing mid to large size projects especially in process control
Analytical and problem solving skills
Experience with statistical software
Data visualization and reporting skills - ability to translate data into graphs and trends to present to business
Attention to detail
Preferred
Six Sigma Yellow Belt or Green Belt
Benefits
Generous PTO and 11 paid holidays, plus well-being and volunteer time off.
Up to 16 weeks of fully paid parental leave and a baby stipend.
Multiple medical plan options with mental health and wellness support offerings.
401(k) with company match and vesting after one year.
$400 annual well-being stipend and tuition assistance up to $5,250.
Recognition Rewards, Referral bonuses, exclusive discounts and more!
Company
Cotality
Cotality is a technology firm helping property professionals with data, valuations, surveys and retrofit solutions.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1.63MKey Investors
Finance Birmingham
2018-02-12Acquired
2016-07-05Series Unknown· $1.63M
Recent News
2026-01-22
2026-01-11
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