IDEMIA National Security Solutions · 1 day ago
Systems Administrator/Hardware Technician
Washington, DC
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expIDEMIA National Security Solutions is seeking a Systems Administrator/Hardware Technician with an Active Secret Security Clearance to maintain and support IT systems and highly specialized passport personalization hardware. The role involves installing, configuring, troubleshooting, and resolving complex issues related to desktop computers, laptops, and peripheral technology.
GovernmentLegalLaw EnforcementSecurity
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide planning, installation, training, support, monitoring and maintenance of HW (server and workstation builds) and software including all applications (e.g., Active Directory accounts and passwords, System Center Configuration Manager (SCCM) and, other locally installed CA applications, etc.) security/vendor patches/updates/vSphere Installation Bundle (VIBs), and Oracle/SQL databases
Provide reporting such as, but not limited to: Server/workstations rebuilds VMware and standalone environments (Windows and Linux), management of Windows, VMware, and NetApp Filers
Coordinate and inform management of all risks impacting IT related services including but not limited to, power outages, environmental changes, natural disasters (fire/flood), employee accident or deliberate acts, maintenance or third party vendor actions
Coordinate and plan for upgrades, perform monthly restores to validate user data integrity, replace HW/SW components as needed, and prepare for consolidation and decommission/retiring of HW/SW
Perform back-ups, restores, purges and on-going management of data, systems, software and HW
Monitor and document abnormal performance of server, workstation, and services trends as well as document and maintain site topology configuration and changes
Provide server/workstation security services
Provide remediation of vulnerabilities and ensure Symantec Endpoint Protection (SEP) compliance on all required devices
Provide all hardware and software maintenance, such as defective hard drives, servers, workstations, chip/read writers, driver license readers, barcode readers, printers, digital scanners, etc
Provide all Active Directory service/user account and password administration, and Active Directory user privilege administration and badge logon administration
Create, maintain, track and communicate configurations and/or changes of configurations in HW, SW, data, permissions (or security-related information), etc
Develop, maintain, and communicate diagrams, system configurations and technical documentation
Provide and ensure availability, efficiency and effectiveness of systems, SW, HW, and data as well as technical support for testing and evaluation purposes
Document, track and report on the support provided to the facilities (inclusive of all levels of support); report and follow-up on all trouble calls
Conduct periodic cleaning, maintenance, replacement parts, refurbishment, calibration, of the card printers and related equipment as necessary
Qualification
Required
US Citizenship (not dual)
Active Secret Security Clearance
8 years as a Systems Administrator, Network Engineer; Cisco switching and routing, and firewall technology
BA/BS Information Technology - Degree in Information Technology
CompTIA A+ Certified
Company
IDEMIA National Security Solutions
IDEMIA National Security Solutions is a security company that provides National Security, Law Enforcement and Intelligence solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Patrick Clancey
President and CEO
Recent News
2025-04-29
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