PumpMan · 5 hours ago
Office Manager
Denver, CO
Full-time
Onsite
Mid Level
3+ years expPumpMan, a Harrington Company, is a leading provider of pump systems and on-site maintenance and repair services. The Office Manager will be responsible for managing office operations, greeting customers, handling invoicing, and assisting with administrative tasks to ensure efficient office functionality.
Professional ServicesService Industry
Responsibilities
Greeting customers & vendors coming into the office, directing them to the right person to speak with
Answer calls coming in to the "General Calls" line and directing them to the correct person
Create and maintain filing systems, both electronic and physical
Keep Timecards & other field forms printed and available to Field Staff
Invoicing: Invoice customers based on job cards, proposals, timecards & purchase orders. Review, comprehend & correct information from Field Staff for invoicing. Send out promotional material with invoices
Follow Up Calls: Follow up calls and/or emails to customers asking if they received the invoice and payment status. This will require obtaining correct contact information (especially for businesses) and making sure the correct contact info is in office management software. Maintain a Follow Up Log & communicate with Finance Manager and General Manager about status of payments or issues brought to your attention by customers
Purchase Order & Vendor Tag Processing: Processing tags that come in from vendors, matching them to purchase orders, correcting prices & information listed on purchase orders
Cash disbursements to vendors, via checks, ACH and Wire
Reconcile client payments and Completing Over the Counter sales when directed, as well as managing bank deposits as needed
File paid and unpaid invoices and statements. Organizes and matches returns paperwork
Pricing & Parts Updates in office management software
Assist personnel with any tasks conducted within the Accounting & Sales department as needed
Help schedule and coordinate staff and other meetings
Prepare communications, such as memos, emails, invoices, reports and other correspondence
Write and edit documents from letters to reports and instructional documents
Office supply stock and order as needed
Other small & large projects that utilize organizational skills
Checking & distributing mail
Other duties may be assigned as needed
Qualification
Required
Excellent team player with good interpersonal, customer service and sales skills
Must be able to adapt to new work environments and social situations
Ability to function and work well in a fast-paced and at times stressful environment
Receives customers with enthusiasm and tact
Ability to develop and build good relationships with customers, peers and management
Excellent verbal and written communication skills
Proficient organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
3 years of experience in a Mechanical, Electrical, or Plumbing environment
4 years of experience with QuickBooks
Problem assessment and problem-solving skills
Proficient with Microsoft Office Suite or related software
High School Diploma or equivalent required
1-3 years of clerical or administrative support experience essential
Has the ability to work independently & resourcefully within a variable environment
Is willing to ask when in need of direction, but willing to take the reins on projects
Benefits
Medical Plans: Choose from HDHP/HSA (with monthly company contributions) or a PPO option.
Spousal HRA: SIHRA covers 100% of eligible expenses up to $9,400 per individual or $18,800 per family each calendar year.
FSAs: Flexible spending options for health and dependent care expenses.
Dental: Comprehensive, including orthodontic care for both children and adults
Vision: Includes discounts on Lasik.
Telehealth & Concierge: 24/7 healthcare access with prescription services for enrolled members.
Life Insurance and AD&D: Company paid life and AD&D coverage
Long Term Disability: Company paid LTD program
Optional Coverages: Short term disability, voluntary pet care, identity protection, voluntary life insurance with optional dependent coverage, plus supplemental critical illness, accident, and hospital indemnity.
Employee Assistance Program: Professional support for employees during critical times.
Disability: Options for both short- and long-term coverage.
401(K) & Roth: 100% company match on the first3%, plus 0.5 match on the 4th and 5th%
Paid Time Off: Start with 3 weeks, with the potential to accrue up to 5 weeks per year.
Holidays: 7 paid holidays, including the day after Thanksgiving.
Additional Leave: Coverage for jury duty, witness duty, and bereavement leave.
Company
PumpMan
PumpMan is a provider of pump system maintenance, repair and new system installation.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Graycliff Partners
2023-12-01Acquired
2021-06-29Private Equity
2021-06-29Debt Financing
Leadership Team
Scott Jacob, CPA
CFO
Recent News
2023-12-22
2023-12-22
2023-12-22
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