Cook Systems · 9 hours ago
Technical Writer
Atlanta, GA
Full-time
Hybrid
Senior Level
5+ years expCook Systems is a certified veteran-owned IT consulting firm that partners with Fortune 500 enterprises to deliver technology solutions. They are seeking a highly experienced IT Technical Writer to document technical policies and procedures, develop SOPs, and create clear documentation across IT and engineering environments.
Information ServicesInformation Technology
Responsibilities
Create and maintain clear, user-centered technical documentation including Standard Operating Procedures (SOPs), network design documentation, technology assessments, IT policies and governance documents, and strategic roadmaps
Lead or support efforts to map end-to-end business and technology processes across telecommunications, IT systems, and enterprise networks
Gather input from subject matter experts and engineers to develop detailed documentation for both technical and non-technical audiences
Translate complex technical concepts into actionable documentation
Document results of Proof of Concept (PoC) evaluations, RFPs and RFP responses, and technology trials
Maintain document standards, templates, and version control using modern tools (e.g., Microsoft 365, Visio, Google Suite)
Work independently to manage project timelines and deliverables without direct supervision
Qualification
Required
5+ years of experience in telecommunications, IT, or network engineering environments, with direct involvement in documentation, solution delivery, and strategy
Strong experience writing SOPs, technical guidelines, RFPs, IT policies, governance and business process documentation
Proven ability to lead documentation for RFPs, system integration projects, and cross-functional initiatives
Proficiency with process mapping tools such as Microsoft Visio or Lucidchart
Familiarity with SDLC methodologies (Agile, DevOps, Waterfall)
Excellent writing, editing, and communication skills
Bachelor's or Master's degree in Information Technology, or related field
Benefits
Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included.
Protect what matters most with life, critical illness, and accident insurance through Unum—because your family’s security matters.
Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way.
Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you’re never caught off guard.
Build your future with our 401(k) plan through The Standard. You’re eligible after just six months—because long-term success deserves a strong foundation.
Company
Cook Systems
Cook Systems is an information technology and services company.
201-500 employees
H1B Sponsorship
Cook Systems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (3)
2022 (2)
2021 (2)
2020 (3)
Funding
Current Stage
Growth StageLeadership Team
W
Wayne Cook
Chairman, founder
Company data provided by crunchbase