LivePerson · 19 hours ago
Principal Engineer, AI Architect
United States
Full-time
Remote
Lead/Staff
$190K/yr - $210K/yr
10+ years expLivePerson is a leader in trusted enterprise conversational AI and digital transformation. They are seeking a Principal Engineer, AI Architect to design and implement next-generation Conversational AI products and lead engineering teams in shaping the company's AI vision.
Telecom & CommunicationsArtificial Intelligence (AI)Customer ServiceBig DataSoftwareAgentic AIBusiness IntelligenceInternet
Responsibilities
Architect and build next-generation Conversational AI products that push the boundaries of what's possible
Lead and mentor engineering teams, setting technical direction and best practices
Partner with Product to shape requirements and translate vision into scalable solutions
Design cloud-native architectures that are resilient, scalable, and built for the future
Integrate cutting-edge AI tools and services, championing their adoption across the team
Drive engineering excellence through comprehensive test automation and quality-first delivery
Qualification
Required
10+ years building full-stack applications with Java and Node.js (Python and Vue.js are a plus)
Bachelor's or Master's degree in Computer Science, Communications, or related field
5+ years designing and architecting enterprise-grade SaaS Products
5+ years shipping AI products to production
Deep experience with cloud platforms (GCP experience is a plus)
Proven track record leading engineering team as technical expert
Preferred
Background in data analytics and reporting tools, especially for contact centers and conversational analytics
Benefits
Medical, Dental, and Vision Insurance: Comprehensive plans to support your health needs.
Wellness Resources: Access to wellbeing resources and programs including our EAP plan.
Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling.
401(k) Retirement Plan: To help you plan for your financial future by offering both the plan and a 4% employer match (100% match on the first 3% contribution and 50% match on the next 2% contribution)
HSA & FSA Plans: To help you plan for health related expenses on a pre-tax basis
Employee Stock Purchase Program (ESPP): Participate and receive a discount on company shares, allowing you to directly share in LivePerson's success and growth.
Additional Insurances: Basic and supplemental life insurance, Accidental Death & Dismemberment (AD&D) insurance, long-term and short-term disability insurance coverage, legal plan, identity theft protection plan, and critical illness supplemental insurance.
Development: Access to internal professional development resources.
Flexible Paid Time Off (PTO): Discretionary PTO package for flexible days off with manager approval.
Paid Public Holidays.
Generous Parental Leave Policy: Including maternity/paternity support and fertility services.
Remote-First Model: This role is fully remote (), offering excellent work-life balance and flexibility.
Company
LivePerson
LivePerson provides real-time intelligent customer engagement solutions that help companies enhance the relationship with their customers.
501-1000 employees
H1B Sponsorship
LivePerson has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (23)
2023 (25)
2022 (72)
2021 (57)
2020 (24)
Funding
Current Stage
Public CompanyTotal Funding
$258.9MKey Investors
Lynrock Lake LPDellDawntreader Ventures
2025-08-11Post Ipo Debt· $115M
2024-05-13Post Ipo Debt· $100M
2012-06-28Post Ipo Equity· $2.3M
Leadership Team
John Sabino
Chief Executive Officer
Robert LoCascio
Founder & CEO
Recent News
2025-12-19
2025-11-18
2025-11-11
Company data provided by crunchbase