Elevare Branding · 1 day ago
Customer Support Manager
Tampa, FL
Full-time
Onsite
Mid LevelElevare Branding is a forward-thinking branding and communications firm dedicated to helping organizations elevate their public presence. The Customer Support Manager will oversee daily customer support operations, ensure high-quality service delivery, and act as a key point of contact between clients and the company.
Marketing & Advertising
Responsibilities
Manage and supervise customer support activities to ensure service excellence
Handle escalated customer inquiries and resolve issues efficiently
Develop and improve customer service processes and workflows
Coordinate with internal departments to ensure client needs are met
Monitor performance metrics and prepare reports when needed
Train and guide customer support team members
Qualification
Required
Strong verbal and written communication skills
Excellent organizational and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment
Leadership mindset with a customer-focused approach
Professional attitude and attention to detail
Benefits
Competitive salary
Growth opportunities within the company
Skill development and leadership training
Supportive and professional work environment
Stable, full-time position
Company
Elevare Branding
At Elevare Branding, we believe every business has a unique story waiting to be told.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase