Resolve AI · 1 day ago
Software Engineer, AI Agent
San Francisco
Full-time
Onsite
Mid, Senior Level
4+ years expResolve AI is a company focused on building a transformative AI Production Engineer to enhance engineering velocity. The role involves owning customer outcomes, designing and implementing product capabilities, and diagnosing complex issues within production environments.
Artificial Intelligence (AI)SoftwareDeveloper Platform
Responsibilities
Own customer outcomes end to end. Work directly with customers, design partners, and internal stakeholders to define technical scope, success criteria, and delivery milestones — then build and ship the solution yourself
Build product capabilities that matter. Design and implement features across the full stack, with a bias toward solving real problems observed in production environments rather than building in the abstract
Integrate deeply with customer environments. Work hands-on with cloud platforms, observability systems, CI/CD pipelines, and incident response workflows to ensure our product fits seamlessly into how teams actually operate
Diagnose and resolve complex issues. Troubleshoot hard problems across customer deployments, turning support interactions into product insights and durable fixes
Measure what matters. Build evaluations and feedback loops that quantify customer value in a data-driven way, ensuring new capabilities are genuinely moving the needle — not just shipping
Raise the engineering bar. Write clean, maintainable, well-tested code. Lead design discussions and code reviews. Help shape both the technical direction of the product and the engineering culture of the team
Qualification
Required
4+ years of industry experience building production software, with a strong background in backend or distributed systems
Strong fundamentals in system design, data structures, and building reliable software in high concurrency environments
Experience operating systems in production, including debugging failures, performance issues, and edge cases
Hands-on experience with cloud platforms (AWS preferred), Kubernetes, and modern infrastructure tooling
Familiarity with databases, messaging systems, and service-oriented architectures
Interest in AI-driven systems, with experience or curiosity around LLM-powered applications, reasoning systems, or autonomous workflows
A strong sense of ownership and comfort working in ambiguous problem spaces
Ability to communicate clearly across technical and non-technical audiences
A builder's mindset. You enjoy shipping, iterating, and improving systems over time
Benefits
Comprehensive Medical, Dental, and Vision Insurance
Monthly Housing Stipend
Flexible (Unlimited) Paid Time Off
Visa Sponsorship & Immigration Support
401(k) Plan
Parental Leave
Discretionary Tech Benefit Stipend
Daily in-office Lunches and Dinners
Company
Resolve AI
AI for prod: Engineering teams at Coinbase, DoorDash, MSCI, Toast, and Zscaler use Resolve AI to resolve incidents, optimize costs, and code with production context using AI that works across code, infra, and telemetry.
51-200 employees
H1B Sponsorship
Resolve AI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (39)
2024 (1)
Funding
Current Stage
Growth StageTotal Funding
$160MKey Investors
Lightspeed Venture PartnersGreylock
2025-12-19Series A· $125M
2024-10-01Seed· $35M
Leadership Team
M
Mayank Agarwal
Founder and CTO
Recent News
Tech Times
2025-10-15
Company data provided by crunchbase