A.P. Moller - Maersk · 3 days ago
CHB Operations Associate
Baltimore, MD
Full-time
Hybrid
Entry Level
$52K/yr - $56K/yr
2+ years expA.P. Moller - Maersk is seeking a CHB Operations Associate responsible for coordinating and executing shipments to meet service levels for clients. This role involves customer service, processing customs entries, and ensuring compliance with regulations.
RetailCustomer ServiceInformation TechnologyLogisticsShipping
No H1B
Hiring Manager
Jennifer López
Responsibilities
Own all CHB operations services for the customers assigned to them, including but not limited to:
Providing customer service to assigned customers and assisting customers with questions and requests for information
Processing Customs entries and PGA for clearance of goods, ensuring full compliance of all Customs and PGA regulations
Opens entry files, and subsequently processes entries according to outlined KPI
Coordinates clearance of shipments with forwarders, Steamship Lines, Airlines, to ensure shipments are released timely
Completes customer billing and/or other required reports
Completes tracking and tracing for inbound shipments
Coordination of Operations for shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination
Required to ensure that required documentation / entry package is uploaded into operating system
Maintain customer SOPs and make updates as needed
Qualification
Required
Minimum 2 years of CHB
6 -12 months of experience in the industry
Excellent verbal and written communication skills with the ability to communicate confidently
Persistently drives issues to closure
Well organized, detail oriented – especially when working under pressure
Works together with others in the business unit to achieve results, fosters teamwork
Ability to multi-task in a face paced environment
Preferred
Bachelor's degree preferred but not required, or equivalent work experience
Customs House Brokerage License preferred but not required
Benefits
Health Insurance
Paid Time Off
401k Match
Company
A.P. Moller - Maersk
A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2005-10-19IPO
Leadership Team
Eric Lindberg
Head of Business Development - Integrated Sales
Lene Serpa
Director, Head of Corporate Sustainability & ESG
Recent News
2026-02-10
2026-02-07
2026-02-06
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