Leonardo DRS · 13 hours ago
IT Support Technician
Beavercreek, OH
Full-time
Onsite
Entry, Mid Level
2+ years expLeonardo DRS, Inc. is an innovative provider of advanced defense technology to U.S. national security customers. As an IT Support Technician, you will support and maintain in-house computer systems and peripherals, ensuring optimal workstation performance and providing end-user training and assistance.
National DefenseCyber SecurityAerospaceEducationInformation TechnologyInformation ServicesMarine TechnologyNational SecurityNetwork SecuritySecurityTechnical SupportTraining
Responsibilities
System Support & Maintenance: Install, diagnose, repair, maintain, and upgrade hardware and equipment to ensure optimal workstation performance. Troubleshoot issues promptly and provide end-user training as needed
Service Request Management: Respond to service calls, prioritize requests, and resolve PC and hardware issues. Analyze and diagnose complex problems, recommending and implementing solutions
Hardware & Software Management: Install, configure, test, maintain, and troubleshoot workstation software, hardware, and networking peripherals. Maintain an inventory of IT assets, tracking hardware failures and repairs
System Performance & Improvement: Monitor PC performance, provide reports, and recommend upgrades or repairs. Perform routine system maintenance and escalate vendor service calls when necessary
Research & Procurement: Conduct research on computer products, evaluate options, and write technical specifications for purchases. Maintain knowledge of hardware contracts and coordinate installations
Security & Best Practices: Implement systems based on industry best practices to meet business objectives, ensuring data and network security
Qualification
Required
Associates Degree in Business Administration, Management Information Systems, Mathematics, Industrial Technology, Computer Sciences, a related field, equivalent experience or associate level vendor certification(s)
Education or knowledge of the principles, methods, and techniques used in troubleshooting and support
Understanding of principles, methods, and techniques used in all phases of installation, administration and maintenance of IT and business systems and Commercial Off-the-shelf (COTS) applications
Two (2) to five (5) years of directly related experience in IT support
Successful candidate may be subject to a government sponsored background for possible access to government owned information in addition to any background check that DRS may require for employment
Benefits
Medical, dental, and vision coverage
A company contribution to a health savings account
Telemedicine
Life and disability insurance
Legal insurance
401(k) savings plan
Wellness programs that focus on physical, emotional, and financial well-being
Flexible work schedules with our 9/80 program
Competitive vacation
Health/emergency leave
Paid parental leave
Community service hours
Company
Leonardo DRS
Leonardo DRS is a manufacturer and designs advanced sensing, network computing, force protection, and high-performance defense technology.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2022-12-02IPO
Leadership Team
David Gross
Co-Founder
Philip Perconti
Chief Technology Officer
Recent News
Morningstar.com
2026-01-23
2026-01-23
2026-01-13
Company data provided by crunchbase