The City of Rocky Mount · 18 hours ago
Application Analyst
The City of Rocky Mount is a municipality located in North Carolina, dedicated to enhancing community well-being and delivering essential public services. They are seeking an Application Analyst who will perform system analysis, troubleshoot technical issues, and provide support to end users while maintaining various information technology systems.
Responsibilities
Performing system analysis to identify business needs
Troubleshooting technical issues
Providing technical support to end users
Implementing and maintaining various information technology systems to optimize functionality and resolve system-related challenges
Qualification
Required
Strong Analytical Skills to assess complex data and apply critical thinking to problem-solving
Proficiency in Systems Analysis to evaluate, refine, and improve application processes
Expertise in Troubleshooting and Technical Support to diagnose and resolve technical issues effectively
Solid foundation in Information Technology to ensure the successful implementation and maintenance of software systems
Excellent communication and collaboration skills to work effectively with team members, departments, and external stakeholders
Preferred
Bachelor's degree in Computer Science, Information Systems, or a related field is preferred
Relevant certifications such as ITIL, CompTIA, or others are considered a plus
Experience working in municipal or public utility sectors is desirable