Seattle Information Technology Department · 4 hours ago
Public Safety Systems Administrator (ITP-B, BU)
Seattle Information Technology Department is seeking a Public Safety Systems Administrator to support critical systems for public safety departments in Seattle. The role involves maintaining and configuring various public safety applications, collaborating with first responders, and ensuring effective communication and support for essential systems.
Government Administration
Responsibilities
This position serves as primary support for multiple systems and customers related to City of Seattle public safety departments
Many of the systems supported by our team are critical to public safety and to our city’s first responders
We collaborate closely with members of the Seattle Fire Department, Seattle Police Department, and the Community Assisted Response & Engagement (CARE) team to provide essential support to the systems they utilize daily
We rely on our ability to build strong relationships with our customers as well as other teams within Seattle IT and other parts of the city infrastructure
Excellent communications skills are necessary
Some Of Those Systems Include
Computer Aided Dispatching
+ Day to day maintenance and configuration
Records Managements Systems (Fire Incident Reporting)
Vehicle Avoidance systems
Integrated monitoring systems
Workstation planning and configuration
Emergency operations systems
Third-party systems integrations
Coordinating and collaborating with other departments within the city
Qualification
Required
3+ years experience administrating systems that are highly visible and critical to operations
2+ years experience developing SQL views, datasets, and integrations between multiple systems
1+ year experience developing scripts using MS PowerShell
2+ years experience planning and implementing solutions
Ability to pass and maintain CJIS certifications which includes an FBI background check
High energy: able to deal with demanding pace and constantly evolving priorities; ability to remain calm under pressure
Ability to maintain confidentiality, use good judgment and discretion, and interact with diverse workforce within the City and customer base
Basic project management skills, and ability to use Azure Dev Ops/MS Planner or similar tools to help team visualize project phases and work breakdown structure
Strong documentation skills and technical writing ability
The ability to participate in an ongoing on-call rotation providing 24/7 support to customers for specific critical systems
Preferred
Experience supporting public safety departments in the areas of dispatch, supporting systems
Application development experience using current versions of Visual Studio
Ability to communicate and collaborate effectively with others that may not have a technology background
Benefits
Vacation
Holiday
Sick leave
Medical
Dental
Vision
Life and long-term disability insurance for employees and their dependents
Free public transportation options
Company
Seattle Information Technology Department
Seattle IT is a trusted partner that provides secure, reliable, and compliant technologies enabling the City to deliver equitable and responsive services to the public.