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Stellantis · 1 day ago

Global Technology and End User Services Executive Technical Support

Auburn Hills, MI

Full-time

Onsite

Senior Level

5+ years exp

Stellantis is seeking a Global Technology and End User Services Executive Technical Support to provide technical support to SVP, IEC members and their admins. The role involves ensuring quality technical support, maintaining communication between IT teams and users, and managing hardware, software, and network issues specific to executive needs.

RetailTransportationManufacturingAutomotiveIndustrial Manufacturing

H1B Sponsor Likely

Responsibilities

Ensure that SVP, IEC members and their admins receive quality technical support

Facilitate their experience by maintaining open communication channels between IT teams and users

Understand IT organization and develop strong network to activate in a reactive mode the right expertise [network, cyber, …]

Embody the best IT expertise in terms of technology, digital transformation, efficiency, and responsiveness, working closely with Executive and their personal assistant

Provide technical assistance (network, audio video, …) guidance to support major events lead by business area

Train end users on the effective use of software and IT systems

Manage and troubleshoot hardware, software, and network problems specific to executive needs to SVP, IEC members and their admins to resolve

Receive, track, and resolve technical support requests from SVP, IEC members and their admins

Perform preventive maintenance tasks to ensure that end users' IT systems operate optimally

Document procedures, common issues, and solutions to create a knowledge base accessible to end users

Ensure a rotating 7/7-day permanence with the local team

Qualification

Technical support experienceNetwork technologyAudioVideo networksMac operating systemsWindows operating systemsDigital transformationMulti-tasking skillsFluent in EnglishCommunication skillsLeadership skillsDecision-making skillsOrganizational skillsAttention to detail

Required

Bachelor's degree in information technology, computer science, engineering, or related field

5+ years of technical support experience in technology, digital transformation, internal networks, and audio and video networks

Knowledge in IT (Mac & Windows operating systems, software, applications, Network and Mobile technology)

Excellent composed and verbal communication skills

Strong Leadership, decision-making and organizational skills

Attention to detail and multi-tasking skills

Fluent in English

Company

Stellantis

Glassdoor3.7

Stellantis is an Franco-Italian-American automotive holding company that manufactures automobiles.

Founded in 2021

Hoofddorp, Noord-Holland, NLD

10001+ employees

https://www.stellantis.com/

H1B Sponsorship

Stellantis has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (3)

2023 (2)

Funding

Current Stage

Public Company

Total Funding

$14.13B

2021-07-23Post Ipo Debt· $14.13B

2021-01-18IPO

Leadership Team

Antonio Filosa

Chief Executive Officer

Christine Feuell

Chrysler and Alfa Romeo NA Brand CEO

Recent News

DAILYSABAH

Stellantis sees historic share slump on $27B bill for EV pullback

2026-02-09

Morningstar.com

Dow Jones Top Company Headlines at 1 AM ET: Health Agency Refers Knockoff GLP-1 Provider Hims & Hers to Justice Department | Innovent ...

2026-02-09

Springfield Business Journal

Stellantis announces 'reset' of its business

2026-02-08

Company data provided by crunchbase