Propark Mobility · 1 day ago
Customer Care Ambassador
US-DC-Washington
Full-time
Onsite
New Grad, Entry Level
$20/hr - $21/hrPropark Mobility is seeking a Customer Care Ambassador to join their corporate team in Washington, DC. The role involves answering and directing phone calls, organizing appointments, and providing support to internal and external clients, ensuring efficient communication and operations within the company.
HospitalityRetailTransportationParking
Responsibilities
Answer and direct phone calls
Organize and schedule appointments
Write and distribute email, correspondence memos, letters, faxes and forms
Assist in the preparation of regularly scheduled reports
Develop and maintain a filing system
Update and maintain office policies and procedures
Order office supplies and research new deals and suppliers
Maintain contact lists
Provide general support to visitors
Act as the point of contact for internal and external clients
Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
Assist customers/clients with their inquiry via Salesforce
Process Payments for monthly service
Qualification
Required
You are at least 18 years old
Work efficiently, effectively and accurately
Demonstrated analytical and problem solving skills
Excellent communication skills, ability to communicate with all levels one-on-one and in public group settings
Strong attention to details and accuracy
Must be well organized, a self-starter and able to work independently
Hands-on experience in operating MS Excel, Office & Outlook
Preferred
Operations and administrative experience preferred
Benefits
Free Parking!
Flexible scheduling; paid Holidays and Wellness.
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
(FT Employees) Paid vacation and an extra day-off on your birthday!!
(FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)
Wellness is provided according to city or state mandates
Company
Propark Mobility
Propark Mobility provides the most premium, professional, and innovative management services in the parking industry.
Founded in 1984
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$0.4M2014-02-12Seed· $0.4M
Leadership Team
David Schmid
Chief Executive Officer
B
Brian Cannon
Senior Vice President
Recent News
Hartford Business Journal
2026-01-23
Company data provided by crunchbase