Loews Hotels & Co · 2 days ago
AP Customer Service Clerk
TN - Nashville - Loews Financial Service Center
Full-time
Onsite
Entry Level
1+ years expLoews Hotels & Co is a leading owner and operator of luxury hotels with a diverse portfolio across the U.S. They are seeking an Accounts Payable Customer Service Clerk to provide services in a high volume financial shared services environment, supporting hotel properties across North America and Canada. The role involves communicating with internal and external customers regarding payment inquiries and ensuring customer satisfaction in a collaborative team setting.
Travel
Responsibilities
Creates strong relationships with supplier partners and internal customers to ensure timely and accurate responses on all forms of Accounts Payable documents
Communicates via email and phone to resolve inquiries
Always maintains the highest levels of customer service
Prepares invoice correction communications to address concerns identified during customer service inquiries
Reconciles vendor statements to ensure any variances, short payments and overpayments are reconciled and addressed
Manages timely responses to supplier concerns
Accountable for achievement of metrics and targets associated with the position
Required to attend all training sessions and meetings
Regular attendance in conformance with standards
May be required to work varying schedules to reflect business needs
Other duties as assigned
Qualification
Required
1-2 years customer-facing work experience in a finance environment preferred
HS diploma or GED equivalent required
Standard reporting and analytics development
Strong data entry skills required
Skilled in information analysis using standard and intermediate spreadsheet functions in Microsoft Excel
Strong ability to learn new computer applications
Ability to communicate cooperatively and effectively with others, organize workload, adapt quickly to change, maintain composure and make decisions in stressful situations, observe SLA's and stated deadlines
Benefits
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement
Pet Insurance and Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Team Member Hotel Rates, other discounts, perks and more
Company
Loews Hotels & Co
Loews Hotels & Co was founded in 1960 and continues to own and operate hotels and resorts in the United States.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Alex Tisch
President & CEO
Kristie Goshow
Chief Commercial Officer (CCO)
Recent News
2026-01-23
2026-01-22
2026-01-07
Company data provided by crunchbase