Mount Sinai Morningside · 8 hours ago
Executive Support Specialist (Technical Support Specialist) - Digital and Technology Partners - Mount Sinai Health - Onsite Monday - Friday 8am - 4pm
New York, NY
Full-time
Onsite
Mid Level
$68K/yr - $102K/yr
4+ years expMount Sinai Health System is one of the largest academic medical systems in the New York metro area, and they are seeking an Executive Support Specialist to provide concierge-level technical support to executives. The role involves managing IT support, coordinating complex calendars, and improving service delivery for executive-level staff.
Hospital & Health Care
Responsibilities
Providing all levels of IT End User support for executives on campus, at remote sites, or at home which might require travel
Coordinating support for executives with complex calendars; making considerations for their appointments, meetings, travel, and occasional rescheduling
Effectively communicating with executive-level staff, and/or their administrative teams to understand the issues they are experiencing, and perform diagnostic procedures to isolate and resolve the issues
Interacting with customers via telephone, e-mail, IM/chat, and others tools, to provide technical support
Participating in service improvement meetings and working closely with engineering and other technical support groups to improve services and reduce incidents
Working with other support groups such as Network Operations, Client Engineering, Messaging, etc. in assisting in the resolution of incidents or requests
Ability to effectively communicate both verbally and in writing with management to express ideas in order to make informed decisions
Managing, supporting, and troubleshooting network printers, scanners, mobile devices, etc
Performing other related duties as assigned or requested
Qualification
Required
Bachelor degree in Computer Science or a related discipline is preferred
Microsoft Windows MSCE/CCA/CNA Certification
4+ years of experience of programming and analysis experience in end user computing applications, or an equivalent combination of education and work experience in end user computing applications and network-based PC/workstation systems, or an equivalent combination of education and work experience
Company
Mount Sinai Morningside
At Mount Sinai Morningside, we offer exceptional clinical care and research within the comfort of a neighborhood hospital known for compassion and sensitivity.
1001-5000 employees
H1B Sponsorship
Mount Sinai Morningside has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (3)
2023 (26)
2022 (20)
2021 (6)
2020 (20)
Funding
Current Stage
Late StageLeadership Team
Faye Reiff-Pasarew
Deputy CMO, Associate Chief of Hospital Medicine, Assistant Professor of Internal Medicine
Lucy Xenophon, MD, MPH
Chief Transformation Officer
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