Spartronics · 17 hours ago
Manager of Program Management
Williamsport, PA
Full-time
Onsite
Senior Level
5+ years expSpartronics is a leader in contract electronic manufacturing, specializing in high-quality, complex Circuit Card Assemblies for various industry sectors. The Manager of Program Management is responsible for driving program execution, customer satisfaction, and profitable growth, while leading the site-level Program Management team and ensuring alignment with cross-functional teams.
SemiconductorManufacturing
Responsibilities
Lead and develop the site-level Program Management team, ensuring effective support of assigned customers and programs across the full program lifecycle
Establish clear performance objectives; coach, mentor, and develop team members to enhance overall program management capability, service delivery and bench strength
Recruit, onboard, train, and motivate Program Management staff while fostering strong cross-functional collaboration and adherence to standard PM processes
Own and continuously improve site-level program management and quoting processes, procedures, and standard work in alignment with enterprise PM standards
Partner closely with Site Leadership and cross-functional teams—including Operations, Manufacturing, Supply Chain, Engineering, Quality, Production Control, and Finance—to drive alignment, resolve issues, and ensure timely execution of priorities
Build and sustain strong customer relationships, delivering consistent, high-quality customer experience and satisfaction while balancing contractual, operational, and financial commitments
Own and manage the Annual Operating Plan (AOP) for assigned customers and programs, ensuring alignment with financial and operational targets
Support and provide strategic input to bid and proposal activities, ensuring accurate, timely submissions and alignment with internal review and approval processes
Review and approve bids and proposals, including Certified Cost and Price Data where applicable, ensuring compliance and financial rigor, and alignment with customer and regulatory requirements
Lead complex and strategic program pursuits, including negotiations for new business awards and contract expansions within defined authority levels
Maintain and actively manage a site-level opportunity pipeline, identifying and advancing customer and program growth opportunities in partnership with Business Development and Segment leadership
Serve as the primary escalation point for customer concerns related to quality, delivery, service, and commercial matters; lead development and execution of customer improvement plans with measurable outcomes
Oversee the development, approval, and continuous improvement of customer Long-Term Agreements, minimizing operational and financial risk and ensuring alignment with site capabilities
Lead and support customer business reviews and program reviews, ensuring thorough preparation, execution, and follow-up including tracking and closure
Drive internal program review processes to assess program health across financial, delivery, quality, technical, and risk dimensions and initiate corrective actions as needed
Lead 'Voice of the Customer' reviews, ensuring internal understanding of customer feedback, scorecards, and ratings, and driving actionable improvement plans
Oversee excess and aging inventory mitigation strategies to optimize working capital and minimize exposure in coordination with Supply Chain and Finance
Partner with Finance to manage customer account performance, including profitability analysis, invoicing, purchase price variance (PPV), tariffs, deposits, and other key financial drivers
Qualification
Required
BA/BS in business, technical, or related field
5+ years of program management experience within an EMS, contract manufacturing, or regulated manufacturing environment (preferably in electronic manufacturing industry including PCB manufacturing)
5+ years of people management experience leading professional or technical teams
Demonstrated analytical problem solver with strong computer skills
Strong negotiation, interpersonal & communication skills
Extensive experience and judgment to plan and accomplish goals in a matrixed organization
Demonstrated leadership capabilities with the ability to influence without direct authority
Excellent oral, written, and presentation skills
Understanding of the Defense acquisition and budget process and customer-specific compliance requirements
Advanced skills in MS Office applications, including Word, Excel, PowerPoint, Outlook
Strong financial acumen related to quoting and profitability analysis
Ability to effectively communicate in all forms with others inside and outside the organization
Ability to work with a high level of accuracy and attention to detail to produce quality results
Ability to multi-task effectively and adapt within a rapidly changing environment
Ability to conceptualize and understand technical reports, data, and drawings, etc
Desire to work in a fast-paced environment and lead cross-functional teams
Confident decision-maker and results-oriented with a continuous improvement mindset
Ability to travel up to 10% for customer site visits and meetings annually
Benefits
Full range of medical, dental, and vision benefits.
Flexible Savings Accounts for Medical, Dependent Care, and Limited Purpose (dental and vision only)
PTO and Holiday Pay
Company-paid life insurance and disability at 1 times your annual salary at no cost to you, with options to increase coverage amounts
401k with a company match of 50% to every dollar up to 6%
Accident, Critical Illness, Hospital Indemnity, and Legal Insurance optional plans
Employee Assistance Program
Tuition Reimbursement
Opportunities to grow and excel in the Electronics Manufacturing industry at a company that values promotions and learning from within. Every day is different, challenging, and rewarding.
Company
Spartronics
Spartronics provides complex electromechanical solutions for a range of industries.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2020-06-26Acquired
Leadership Team
Jeffrey Schlarbaum
Chief Executive Officer
M
Michael R. Schlehr
Sr. Vice-President and Chief Financial Officer
Recent News
Rochester Business Journal
2025-07-16
NH Business Review
2025-07-04
Company data provided by crunchbase