Integris · 19 hours ago
Systems Technician
Fort Worth, TX
Full-time
Onsite
Entry Level
1+ years expIntegris is a nationally recognized leader in future-ready managed services, focusing on redefining how businesses experience IT. The Systems Technician is responsible for providing frontline technical support for end-user issues, managing inquiries, and conducting basic troubleshooting.
Enterprise SoftwareCloud ComputingCyber SecurityConsultingSoftwareInformation TechnologyBusiness Information SystemsCloud ManagementCloud SecurityIT InfrastructureIT ManagementNetwork Security
Responsibilities
Manage service intake via email and the client portal
Conduct basic troubleshooting for non-complex issues within single-user system environments
Document troubleshooting activities accurately within the ticketing system
Support Professional Services with client onsite deployment as needed
Adhere to established client support documentation
Qualification
Required
Possession of A+ and/or O365 Fundamentals or obtainment of A+ and/or O365 Fundamental or equivalent on-the-job experience
High School Diploma/GED or equivalent qualification
Preferably, a minimum of 1 year of service-related experience
Basic infrastructure and troubleshooting skills
Valid driver's license required
Benefits
Medical, Dental, and Vision Insurance
401K Retirement Plan
Minimum 4 Weeks of Paid Time Off (PTO)
Birthday PTO
Paid Holidays
Paid Time Off for Volunteering
Short-Term and Long-Term Disability Insurance
Life Insurance
Supplemental Insurance
Employee Assistance Program
Company
Integris
Integris provides premium managed IT services and technology solutions for small to midsize organizations across the US.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-12-03Acquired
2020-01-01Private Equity
Leadership Team
Glenn Mathis
Chief Executive Officer
Recent News
2025-12-30
Company data provided by crunchbase