Aventiv Technologies · 1 day ago
Digital Mail Center Operator - Part Time
Tampa, Florida, United States
Full-time, Part-time
Onsite
New Grad, Entry Level
$21.74/hr - $24.78/hrAventiv Technologies is seeking a Digital Mail Center Operator responsible for the end-to-end digitization of incoming mail. The role involves ensuring high-quality imaging, accurate data indexing, and compliance with institutional and legal standards while supporting operational efficiency through various document handling tasks.
SoftwareMedia and EntertainmentInformation Technology
Responsibilities
Receive, sort, and prepare incoming mail for digitization, including barcode application and account verification
Operate high-speed IBML scanners to digitize mail content, ensuring image clarity and accuracy
Conduct thorough quality control (QC) checks on scanned documents to meet company standards
Commitment to workplace safety and proper use of PPE
Index key data into multiple software applications with precision and consistency
Print and manage Document Control Sheets for all records
Train new and existing employees on DMC operations, including First Scan, QC, and Content Scan procedures
Maintain a clean and secure work environment in accordance with Imaging Center guidelines
Identify and isolate contraband or suspicious items in accordance with facility policies
Ensure compliance with confidentiality, privacy rights, and federal/institutional regulations
Generate and report daily operational metrics to management
Collaborating with analysts and leads to improve workflow and service assurance
Support production planning and resource allocation to meet deadlines
Assist with inventory management and shipment coordination as needed
Perform other related duties as assigned or required
Qualification
Required
High school diploma or GED
Proficiency in Microsoft Office Suite (Excel, Outlook, Word)
Strong organizational, multitasking, and communication skills
Ability to work independently and maintain high attention to detail
Understanding of document lifecycle, mailroom operations, and digitization workflows
Ability to identify process inefficiencies and contribute to workflow improvements
Knowledge of data privacy regulations (e.g., HIPAA, FERPA) and ability to handle sensitive information securely
Ability to troubleshoot scanning or indexing issues and escalate appropriately
Skilled in prioritizing tasks and managing workload to meet production deadlines
Ability to work cooperatively with analysts, leads, and other departments
Comfortable working in a fast-paced, evolving environment with changing priorities
Basic understanding of inventory tracking and shipment coordination
Commitment to workplace safety and proper use of PPE
Preferred
Familiarity with high-speed scanning equipment (e.g., IBML scanners), imaging software, and document management systems
Experience training peers in operational tasks
Benefits
Health Insurance
401(k)
Disability
Life Insurance
Paid Time Off
Voluntary Benefits
Company
Aventiv Technologies
Aventiv is a diversified technology company that provides innovative solutions to customers in the corrections and government sectors.
Founded in 2019
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-03-28Debt Financing
Leadership Team
Stephanie Anderson
CHRO
Recent News
Company data provided by crunchbase