Pinnacle Services, Inc. · 17 hours ago
Independence Program Manager
Minneapolis,MN,US
Full-time
Onsite
Mid, Senior Level
$40K/yr - $40K/yr
4+ years expPinnacle Services, Inc. is dedicated to providing quality services to individuals with varying abilities. They are seeking a full-time Independence Program Manager to oversee service delivery, coordinate scheduling, and provide training and support to staff while ensuring compliance with service delivery requirements.
Individual & Family Services
Responsibilities
Oversight of program service delivery
Coordination of scheduling to ensure consistent service delivery
Providing initial and ongoing training, coaching, and direct supervision of Community Support and Ryan White Specialists
Documentation, data collection and completion of documents for service initiation and annual service plan reviews
Ongoing quality insurance and improvement to ensure compliance with policies, procedures, and 245D licensing and service delivery requirements
Providing active support and direct care to individuals (community participation, health/safety/wellness, household management, adaptive skills, employment development/support services, homemaking)
Prioritizing the use of person-centered practices and positive support strategies to support the individuals served in the quality of life they want to live, and the skill sets they would like to develop to support that quality of life
Function as the representative and main point of contact for direct reports working the community, the individuals being served, and the families and team members who support them
Qualification
Required
Must successfully clear a DHS background check
Current driver's license, auto insurance, reliable transportation, and an acceptable driving record determined by Pinnacle Services policy in order to use personal vehicle to transport clients, as needed
Must be available to work flexible hours
Four years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older
One of the following: a baccalaureate degree in a field related to human services, and one year of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older; an associate degree in a field related to human services, and two years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older; a diploma in a field related to human services from an accredited postsecondary institution and three years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older; or a minimum of 50 hours of education and training related to human services and disabilities
Ability to maintain a positive demeanor and demonstrate patience, compassion, dependability, and have a passion for helping others
Strong communication and interpersonal skills with the ability to form trusting relationships with individuals served
Ability to supervise professional and non-professional personnel and maintain positive relations with employees, individuals served, support teams, and other agency departments
Knowledge of the field of developmental disabilities, its practices and procedures, and the laws, rules, and regulations
Willingness to take initiative, adapt to circumstances, and work independently
Ability to make independent decisions when circumstances warrant such action
Must possess the ability to seek out and implement new methods, teaching strategies, assessment tools, and principles and be willing to implement therapeutic interventions, as required
Preferred
CPR/AED certified (will train if missing this qualification)
Minimum of three years of supervisory level experience in a program providing direct support services to persons with disabilities or persons age 65 and older
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short Term Disability
Voluntary Life Insurance
401(k) Retirement Plan
Flexible Spending Account
PTO (3 weeks/year for first 2 years)
Company
Pinnacle Services, Inc.
Pinnacle Services is an innovative, award-winning multi-service provider for children and adults with disabilities.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Nicolas Thomley
Founder & Chairman
Company data provided by crunchbase